- Baking
- I enjoy cooking for friends and family gatherings
- Crafting and DIY Projects
- Avid Reader
- DIY and Home Improvement
- Watching Movies and TV Shows
- Music
- I love spending time with my family
Rachel Lyons
Dubbo,NSW
Summary
Proven sales expert with a track record of exceeding targets by leveraging exceptional problem-solving aptitude and adaptability. Skilled in fostering customer loyalty and enhancing team performance through effective conflict resolution and multitasking abilities. Demonstrated ability to increase social media engagements showcasing a blend of creative marketing and networking prowess.
Known as a people person and very approachable & understanding.
Overview
27
27
years of professional experience
Work History
Salesperson
Angus & Coote
11.2021 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- I am currently a key holder which required me to obtain a police check.
Sales Assistant
Connor Clothing
02.2017 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Increased store foot traffic with innovative window display designs.
- Managed efficient cash register operations.
- I was a key holder and responsible for the store and all monies.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Assistant
Shaver Shop
02.2015 - 10.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- I was a key holder and was responsible for running the store and handling all monies.
Dubbo RSL/Marketing and Promotions Assistant
Dubbo RSL
04.2006 - 06.2011
- Increased social media engagement through strategic content creation and targeted audience interaction.
- Designed eye-catching promotional materials for various marketing channels, enhancing company visibility.
- Organized successful events to promote products and services, strengthening relationships with clients and industry partners.
- Ran weekly raffles &games with people on poker machines.
- responsible for all monies.
Console Operater
Mobil Service Station
03.1998 - 03.2006
- Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Reacted calmly during times of highly stressed or emergency situations.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- I was a key holder and responsible for changing monies and doing the banking
Education
High School Diploma -
Delroy High School
Dubbo, NSW12-1991
Skills
- Problem-solving aptitude
- Adaptability
- Time management abilities
- Conflict Resolution
- Multitasking Abilities
- Networking
- good communicator with people
Interests
Timeline
Salesperson
Angus & Coote
11.2021 - Current
Sales Assistant
Connor Clothing
02.2017 - 10.2022
Sales Assistant
Shaver Shop
02.2015 - 10.2017
Dubbo RSL/Marketing and Promotions Assistant
Dubbo RSL
04.2006 - 06.2011
Console Operater
Mobil Service Station
03.1998 - 03.2006
High School Diploma -
Delroy High School
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