Mercedes Sarubbi
Adelaide
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Business Analyst (contractor)
Department of Treasury and Finance - SuperSA
Adelaide
07.2023 - 07.2024
- Senior BA to deliver the most important program in the last decade: forward unit pricing.
- Acted as lead BA in all different subjects in the project due to the experience previously held in IT transformations.
- Mentored junior Bas.
- Constant interaction and work with external Bluedoor team – both functional and testing.
- SIT, UAT and PVT support.
- Readiness and change management engagement throughout each project.
- Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
- Developed business process models to identify and document customer requirements.
- Collaborated with IT teams on the development of applications based on business requirements.
- Mapped and documented interfaces between legacy and new systems.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Defined business requirements and reported them back to stakeholders.
Senior Business Analyst (Senior Manager)
Macquarie Bank
Sydney
10.2022 - 07.2023
- Senior Business Analyst in Core Party team for Siebel transformation.
- Senior BA in the program to decommission Siebel and move all functionality and data to Salesforce.
- The scope is for personal, business and wealth banking.
- Gather requirements, document processes, as-is, to-be, functional Salesforce UI requirements, GAP analysis, stakeholder management, workshops and sign off.
- Constant interaction and work with development team.
- SIT, UAT and PVT support.
- Readiness and change management engagement throughout each feature.
Senior Business Analyst at Westpac
Liberty IT
Sydney
07.2020 - 02.2021
- Senior Digital Home Loans Business Analyst in Westpac Core Banking Transformation.
- Top-ups and Variations.
- Created, analyzed, and validated detailed functional specifications.
- Defined business requirements and reported them back to stakeholders.
Senior Technical Business Analyst (SAP)
Liberty IT
Sydney
01.2020 - 07.2020
- Senior SAP C4B Lending Consultant for Xinja.
- Greenfield implementation.
- Identify requirements, system configuration, system testing, integration testing support, system training and handover.
- There were no business analysts therefore the consultant role combined business analysis of the client’s requirements with the functional knowledge and requirements altogether.
Senior Business Analyst & Scrum Master
Macquarie Bank
Sydney
04.2014 - 12.2019
- Facilitated Scrum framework for multiple teams (Product & Pricing, Digital, Platform AWS).
- Evangelized Agile as strategic asset of culture and business value, inspiring teams across BFS.
- Managed teams up to 25 team members.
- Joined in 2014 as a SAP Core Banking analyst due to my previous experience.
- Designed all the SAP products for product configuration.
- Pricing requirements.
- Requirement workshop, stakeholder engagement, requirement gathering, analysis, Gap/fit analysis, business process definition to be from as-is, support change management and readiness teams.
- Support all delivery cycle and testing cycle (SIT/UAT, PVT) and hyper care go-live support for business.
- Identified, addressed and either resolved or escalated project issues.
- Produced thorough, accurate and timely reports of project activities.
- Documented new features and strategies as well as user stories and criteria for acceptance.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
Senior Technical Business Analyst (SAP)
Commonwealth Bank of Australia
Sydney
03.2012 - 04.2014
- Responsible for the Offer Configuration – Product configuration across CBA.
- Definition and configuration of products across the bank.
- E2E process engagement: business requirements to SAP configuration in production.
- Configuration for SAP deposit, loans and master contract products.
- Incidents resolution.
- I manage SAP Pricing Configuration in production environment.
- Verifying product and pricing configuration in SAP across all products (LM, DP, MCM).
- Performing changes to pricing configuration in SAP across all products (LM, DP, MCM).
- Conducting pricing configuration walkthroughs with Product Managers.
- Developing training materials and conducting training across all products (LM, DP, MCM).
- Supporting investigation of defects and incidents across all products (LM, DP, MCM).
- Responsibilities across projects
- Capability support to Pricing and Product configuration teams.
- SAP pricing configuration (FND-PRI module) in Banking Services Production.
- Support migration/deployment on pricing set up issues or incidents.
- Train Product engineering on pricing setup.
- Support testing pricing set up and trouble shooting.
- Analyzed existing systems and processes to identify areas of improvement.
- Performed gap analysis between existing systems and proposed solutions.
- Collaborated with developers to troubleshoot issues during the implementation phase of projects.
SAP Banking Services Consultant
Izazi
Sydney
11.2011 - 03.2012
- SAP Core Banking Modernization project at CBA.
- SAP Banking Loans Management, Master Contract and Pricing.
- Process analysis, GAP identification and solutions.
SAP Banking Services Consultant
Axxiome
Buenos Aires
09.2010 - 10.2011
- Banco Galicia Project BS 7.0.
- Deposits Management: Account Management, Master Contract Management, Pricing.
- Deposits Management: Account Management, Master Contract Management and Process interfaces.
- Consulting included training courses, design, realization and customizing.
- Process analysis, GAP identification and solutions.
SAP Banking Services Consultant
Deloitte
Buenos Aires
08.2008 - 08.2010
- Banco Columbia Project BS 6.0.
- Deposits Management: Account Management, Master Contract Management, Card Management and Process interfaces.
- Consulting included training courses, design, realization and customizing.
- Process analysis, GAP identification and solutions.
Business Solution Advisor
SAP
Buenos Aires
10.2007 - 07.2008
- Product presentation and demo development.
- Client process analysis.
- Client strategy development.
- Sales strategy and closing business support.
Business Development Consultant
Oracle
Buenos Aires
02.2007 - 10.2007
- Demand generation in 3 countries: Uruguay, Bolivia and Argentina.
- Consultancy in the Demand Generation Board.
- Completed the annual sale quota in 3 months.
Education
MBA - Innovation and Leadership
Stanford GBS
United States Of America 03.2023
Bachelor of Science Degree - Business Administration & IT Systems
ITBA – Instituto Tecnológico de Buenos Aires
Buenos Aires, Argentina01.2007
Skills
- SAP Banking Services
- Product, Lending, Deposits
- JIRA
- Confluence
- Mural
- Remedy
- Pega
- Salesforce
- Microsoft Office
- Visual Basic
- SQL
- UML
- BPMN
- WebSphere Modeler
- Data base technology
- Middleware
Certification
- 11/01/17, Agile Coach - ICAgile Agile Coaching Certified Professional
- 05/01/17, Certified Scrum Master (CSM)
- 12/01/07, SAP FICO
- 11/01/07, IBM WebSphere Modeler
- 07/01/10, SAP Banking Services (6.0)
- 04/01/08, SAP FI Academy
Hobbies and Interests
- Cooking
- Travel
Languages
- Spanish, Native
- English, Bilingual
Personal Information
Nationality: Australian Spanish Argentine
Timeline
Senior Business Analyst (contractor)
Department of Treasury and Finance - SuperSA
07.2023 - 07.2024
Senior Business Analyst (Senior Manager)
Macquarie Bank
10.2022 - 07.2023
Senior Business Analyst at Westpac
Liberty IT
07.2020 - 02.2021
Senior Technical Business Analyst (SAP)
Liberty IT
01.2020 - 07.2020
Senior Business Analyst & Scrum Master
Macquarie Bank
04.2014 - 12.2019
Senior Technical Business Analyst (SAP)
Commonwealth Bank of Australia
03.2012 - 04.2014
SAP Banking Services Consultant
Izazi
11.2011 - 03.2012
SAP Banking Services Consultant
Axxiome
09.2010 - 10.2011
SAP Banking Services Consultant
Deloitte
08.2008 - 08.2010
Business Solution Advisor
SAP
10.2007 - 07.2008
Business Development Consultant
Oracle
02.2007 - 10.2007
MBA - Innovation and Leadership
Stanford GBS
Bachelor of Science Degree - Business Administration & IT Systems
ITBA – Instituto Tecnológico de Buenos Aires