Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercy Choge

Fairfield West

Summary

A compassionate and dependable support worker with over 3 years of hands-on experience across both aged care and disability sectors. I am passionate about helping individuals live with dignity, independence, and comfort whether in residential facilities or community-based settings. I bring a calm, respectful, and empathetic approach, along with a strong understanding of person-centred care, safety protocols, and professional boundaries. I take pride in supporting people of all backgrounds and abilities to achieve their daily goals and enjoy a better quality of life.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

Lead Group Agency
11.2024 - Current
  • Providing aged care support including bathing, dressing, toileting, and repositioning
  • Assisting residents with meals, feeding, and hydration needs
  • Monitoring and recording vital signs and any clinical changes
  • Following infection control practices and maintaining hygiene
  • Using hoists and other equipment for safe manual handling
  • Building positive relationships with residents and their families
  • Ensuring dignity, respect, and cultural sensitivity in care delivery

Support Worker

ACARE Agency
06.2023 - Current
  • Assisting clients with personal care tasks including showering, grooming, dressing, and toileting
  • Supporting safe mobility and use of assistive equipment such as hoists and walking aids
  • Providing companionship, emotional support, and engaging clients in social activities
  • Administering and prompting medication as per care plans
  • Preparing nutritious meals and assisting with feeding
  • Maintaining cleanliness and hygiene in client environments
  • Documenting client progress and reporting any health or behavioral changes to supervisors

Support Worker

Southern Cross
03.2023 - Current
  • Supporting clients with daily routines and personal hygiene tasks
  • Conducting light domestic tasks such as cleaning, laundry, and meal prep
  • Assisting with manual handling and mobility using proper equipment
  • Implementing client care plans and promoting independence
  • Encouraging participation in community outings and recreational activities
  • Monitoring health changes and escalating concerns appropriately
  • Promoting safe and clean living environments in line with health standards

Clinical Officer (Internship)

Reale Hospital
06.2022 - 12.2022
  • Company Overview: Reale hospital and clinics operates a network of private hospital and medical centres within Kenya. It is committed to offering advanced safer healthcare and the highest quality of care possible.
  • Patient attendance at outpatient department.
  • History taking, examination, investigation, diagnosis and treatment plan of the patients.
  • Efficient management of obstetric cases including preterm labour, pre-eclampsia, postpartum hemorrhage and conducting normal labor and delivery.
  • Management of medical conditions such as meningitis, HIV, hypertension, malaria and diabetes.
  • Conducting minor surgeries including surgical debridement, keloid excision and surgical toileting.
  • Providing care for children and management of pediatric cases including severe acute malnutrition, dehydration, severe pneumonia and meningitis.
  • Working closely with the emergency team.
  • Reale hospital and clinics operates a network of private hospital and medical centres within Kenya. It is committed to offering advanced safer healthcare and the highest quality of care possible.
  • Skills achieved: professionalism, organizational, communication skills, patience for clients, problem-solving skills, time management, team spirit, public relation and flexibility to work.

Disability Support Worker

Racecourse Home Care
01.2022 - 12.2022
  • Supported individuals with disabilities in achieving daily living tasks and independence
  • Helped with showering, grooming, dressing, and toileting
  • Assisted with meal planning, preparation, and feeding
  • Followed behavior support plans and de-escalation techniques
  • Provided transport and assistance during appointments and community access
  • Observed and documented health, behavioral, and emotional changes
  • Ensured a safe, inclusive, and supportive care environment

Education

Certificate IV - CHC43115

Disability

Skills

  • Personal care and high care needs
  • Manual handling (hoist, slide sheet, etc)
  • Medication assistance
  • Behavioural and emotional support
  • Community access and participation
  • Infection control and hygiene
  • Domestic tasks (cleaning, cooking, laundry)
  • Clear documentation and reporting
  • Cultural awareness and empathy

Certification

  • First Aid & CPR
  • Hand hygiene
  • Manual handling
  • NDIS Completion certifications
  • Infection prevention and control

Timeline

Assistant in Nursing

Lead Group Agency
11.2024 - Current

Support Worker

ACARE Agency
06.2023 - Current

Support Worker

Southern Cross
03.2023 - Current

Clinical Officer (Internship)

Reale Hospital
06.2022 - 12.2022

Disability Support Worker

Racecourse Home Care
01.2022 - 12.2022

Certificate IV - CHC43115

Disability

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Mercy Choge