MERCY JEPKOSGEI
85 Randwick Avenue, Logan Reserve,QLD
Summary
I am a patient, understanding and hardworking individual who is loving, caring, sensitive, and responsible, with a strong commitment to providing quality services to meet the needs of customers. I am incredibly outgoing, great with people, and always work with a courteous, polite, and high-quality attitude. I thrive on completing professional tasks in a timely and productive manner; I am a passionate individual who will take on any tasks that come my way; I am an organized, reliable applicant who is successful at managing multiple priorities with a positive attitude; and I am willing to take on additional responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Worker
Just us Company
04.2024 - 06.2024
- Assisting clients in carrying out essential daily tasks such as dressing, bathing, grooming, tooth brushing, medicine administration, and restroom use
- Providing a safe environment for the client by monitoring their surroundings for potential dangers such as fire hazards and tripping hazards
- Supporting clients socially and arranging visits or outings in the community
- Identifying needs and developing plans for improving the quality of life for those suffering from disabilities or mental health issues
- Providing a diverse range of activities such as arts & crafts or games for clients.
Support Worker
Oasis Home Care Services
11.2023 - 04.2024
- High quality personal care tailored to individual needs
- Engaging in household tasks such as cleaning, cooking, ironing and washing
- Community access and social companionship
- Transport and running errands
- Hoist and transfers
- Enabling individuals to lead fulfilling lives by motivating them to explore new experiences and embrace ordinary lifestyle.
Support worker
Thomas Banados Special School
01.2021 - 07.2023
- Assisted and supported clients in their houses and shared lodgings so that they could live freely
- Worked with other healthcare providers to coordinate the treatment plans of clients
- Provided both fixed and on-call medication
- Maintaining a cheerful disposition and enthusiasm while handling multiple clients
- Dementia patient assistance
- Identified needs and established strategies to improve the quality of life for persons with impairments or mental health difficulties
- Facilitated involvement in community and social events by assisting with trip planning and transporting persons to and from their homes
- Prepared meals and other domestic tasks.
Volunteer
Social support worker Moi teaching and referral hospital
05.2019 - 08.2019
- Assist residents with light housekeeping tasks, shopping, and appointments
- Provide individualized support to clients and assist them in improving quality of life
- Participate in individual program plans to enable learning and independence
- Ensure that clients' well-being and safety is prioritized
- Assist with light housekeeping tasks, shopping, and appointments
- Provide personal care to elderly residents
- Assisting and supervising residents to perform personal hygiene
- Ensuring that residents on food and fluids chart are monitored and documented correctly
- Supporting with personal care needs like.
Education
MBA -
James Cook University Brisbane
BrisbaneSkills
- The ability to work on a changing roster and on short notice for multiple shifts
- Provides emotional and intellectual assistance
- A pleasant, patient, and effective communicator
- Proven problem solver who can work alone
- Superior attention to detail and time management abilities
- Interaction skills with people from diverse social backgrounds
- Prompt, courteous, and team oriented
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
Certification
- Certificate III in individual support
- Driver’s license
- Comprehensive car insurance
- Vehicle registration
- Blue card
- Yellow card
- Current first aid and CPR certificates
- NDIS Worker’s Orientation Modules Certificates
- Current National Police Check
- COVID Vaccine
References
Provided on request.
Timeline
Support Worker
Just us Company
04.2024 - 06.2024
Support Worker
Oasis Home Care Services
11.2023 - 04.2024
Support worker
Thomas Banados Special School
01.2021 - 07.2023
Volunteer
Social support worker Moi teaching and referral hospital
05.2019 - 08.2019
MBA -
James Cook University Brisbane
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