MERCY KOSGEI
Guildford,NSW
Summary
Dedicated and empathetic Disability Support Worker with extensive experience in supporting individuals with complex needs and challenging behaviours. Proven ability to provide personalized care, foster independence, and promote meaningful community involvement. Seeking to leverage my skills and experience to contribute effectively to your company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Northcott
12.2023 - 08.2024
- Assisted clients with personal care and daily activities, including medication administration and medical equipment management.
- Facilitated community participation by organizing and accompanying clients to social events and appointments.
- Developed and maintained individualized care plans based on client needs and goals, ensuring flexibility and responsiveness to changes.
- Utilized strong interpersonal skills to build rapport and trust with clients, addressing their unique needs and preferences.
- Adhered to company requirements for patient interactions and care standards
- Kept detailed daily logs with care actions, patient behaviours, and incidents
Disability Support Worker
Life Without Barriers
03.2023 - 12.2023
- Delivered comprehensive personal care, including assistance with hygiene, health issues, and daily living activities for individuals with complex support needs.
- Managed household tasks such as meal planning, cooking, and cleaning to ensure a safe and comfortable living environment for clients.
- Supported clients in accessing community activities and engaging in meaningful experiences that aligned with their personal goals.
- Addressed and managed behaviours of concern with a calm and structured approach, implementing strategies to de-escalate and promote positive interactions.
- Maintained detailed records of client progress, health status, and incidents, and communicated effectively with team members and family members.
Disability Support Worker
Better Life Care Services
09.2022 - 08.2023
- Provided compassionate care and support to individuals with disabilities, focusing on enhancing their quality of life and fostering independence.
- Coordinated with healthcare professionals and families to ensure a holistic approach to client care.
- Conducted assessments and adjustments to care plans to address complex and challenging behaviours effectively.
- Assisted with household management tasks and supported clients in maintaining a clean and organized living space.
Skills
- Expertise in managing complex and challenging behaviours
- Strong personal care and health management skills
- Experience with household tasks including meal planning and cleaning
- Ability to support clients in community involvement and goal attainment
- Proficiency in de-escalation techniques and crisis management
- Excellent communication and interpersonal skills
- Flexible availability for various shifts, including evenings and overnights
- Proficient with smartphone technology for communication and scheduling
Certification
- Certificate III in Disability
- First Aid/CPR , CBD College Parramatta
Timeline
Disability Support Worker
Northcott
12.2023 - 08.2024
Disability Support Worker
Life Without Barriers
03.2023 - 12.2023
Disability Support Worker
Better Life Care Services
09.2022 - 08.2023
Similar Profiles
KARISHMA PAWARKARISHMA PAWAR
Power BI Developer at NorthcottPower BI Developer at Northcott
Prashant TailorPrashant Tailor
Incharge Support Coordinator at NorthcottIncharge Support Coordinator at Northcott
Jimmy AvilaJimmy Avila
Volunteer Disability Support Worker at NorthcottVolunteer Disability Support Worker at Northcott
Cherie WinnCherie Winn
Early Childhood Coordinator at NorthcottEarly Childhood Coordinator at Northcott
Carmela Lo SurdoCarmela Lo Surdo
Roster Development Partner at Sunnyfield Disability servicesRoster Development Partner at Sunnyfield Disability services