Merryn (Mez) Moffatt
Canberra,ACT
Summary
I am a hard-working person who is reliable and committed to what I do. I am polite and have demonstrated the ability to deal respectfully with customers/patients, even those who are difficult. I view my collaborative work ethic and communication as my biggest strength and use my initiative to get work done. I am cheerful and friendly and have a great sense of humor. I am always willing to learn and ensure that I go beyond the call of duty in everything I do.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Nurse
Integrated Mental Health
Deakin, ACT
02.2023 - Current
- Provide one on one support to patients and their loved ones in times of need
- Work collaboratively amongst a multidisciplinary team (including Medical Officers, Nursing, Allied Health, Pharmacy, Pathology)
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Administer medications safely and closely monitor for side effects in line with national standards
- Conduct inpatient admissions and discharges
- Maintained thorough, accurate and confidential documentation in paper-based and electronic medical records
- Monitored and managed various treatment and care interventions.
- Closely monitor patient's mental state and detect early signs of deterioration
- Deescalate difficult situations involving patients, their families and friends
- Created, implemented and evaluated patient care plans collaboratively
- Trained and mentored new RNs and ENs on best practices, hospital policies and standards of care.
- Recorded patient condition, vital signs- including withdrawal scales for multiple substances, visual observation status, recovery progress and medication side effects.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Assist in the facilitation of psychoeducation groups.
- Administer TMS whilst adhering to the appropriate treatment protocols and monitor closely for adverse reactions
Registered Nurse
TMS ACT
Phillip, ACT
11.2022 - 02.2023
- Set up and administer the TMS treatment ensuring all protocols are met
- Recorded patient condition and treatment side effects.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Answering the patient/public phones
- Booking in, cancelling and rescheduling patient's treatment appointments
- Adhered to infection control procedures to facilitate safe, clean patient environments
- Work collaboratively with Administration staff, Practice manager, Psychiatrist and fellow nurses to ensure safe practice
Assistant Team Leader (AS05)
ACT Health Directorate
Canberra, ACT
10.2021 - 12.2022
- Promoted to this leadership position in recognition of strong work ethic and advanced customer service
- Managing the Contact Management Unit in the COVID Response Team by organizing work, being the first point of escalation for difficult calls, and internal issues among the team
- Liaising with different parties and departments both within and outside the Health Emergency Coordination Centre (HECC)
- Motivate and empower my team in order to provide the best care to people we encounter
- Promote a positive work environment and therapeutic workplace relationships by encouraging communication among colleagues and myself
- Orientate and train new employees
- Conduct case interviews and answer questions from the public relating to COVID-19 concerns
- Cross-train other members of the division
- Assisted Data and Reporting and Health Protection Services with a back log of tasks
COVID-19 Contact Tracer (AS03)
ACT Health Directorate
Canberra, ACT
06.2020 - 10.2021
- Answer questions from the public related to COVID-19 Restrictions within the ACT
- Conduct a variety of interviews including close and casual contact interviews, interstate arrivals (when there were interstate travel restrictions), Diplomatic/Government Official/International arrivals as a result of workplace/facility outbreaks
- Worked collaboratively with my colleagues and other departments within the COVID-Response Team to ensure quality work
- Manage time efficiently and prioritize tasks especially when working in multi-jurisdictional outbreaks to meet deadlines while maintaining up to standard work
- Be flexible to assist other departments in the time off need - as a result of this, i have worked in the COVID Exemptions Team, Vaccination Bookings Team, Logistics Team, worked alongside the Medical Officers in conducting the SCAN Program; and the Quarantine Management Team - where I became a team leader on interstate airport operations.
- Work on interstate and international flight operations, stationed out of office
- Conduct data cleaning in order to manage case information effectively
Education
Masters - Mental Health Nursing
University of Newcastle
Newcastle01-2026
Bachelor of Nursing -
Australian Catholic University
Canberra04.2022
Skills
- Giving Constructive Feedback
- Documentation and Reporting
- Flexible Schedule
- Staff Training
- Teamwork and Collaboration
- PPE Compliance
- Problem-Solving
- Team Check-Ins
- Call Center Operations
- Verbal and Written Communication
- Relationship Building
- Experience in Leadership
Certification
- Level 1 Registered Nurse (APHRA Registration Number: NMW0002618728)
- Current First Aid and CPR Certificates
- National Police Clearance Check
- Working With Vulnerable People
- Certificate IV in Mental Health
Timeline
Registered Nurse
Integrated Mental Health
02.2023 - Current
Registered Nurse
TMS ACT
11.2022 - 02.2023
Assistant Team Leader (AS05)
ACT Health Directorate
10.2021 - 12.2022
COVID-19 Contact Tracer (AS03)
ACT Health Directorate
06.2020 - 10.2021
Bachelor of Nursing -
Australian Catholic University
Masters - Mental Health Nursing
University of Newcastle
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