Mersini Hawi
Mermaid Waters,Queensland
Summary
Hardworking Compliance Manager knowledgeable about evaluating records and digital information to assess risk and compliance concerns. Well-organized and analytical with strong attention to detail. Looking for a challenging role in a fast-paced environment. Driven to reduce company liability by maintaining full compliance of company records, processing and training programs. Quality-focused and proactive with demonstrated success in spotting and correcting issues. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations and Compliance Manager
National Security Resources Group PTY LTD
BUNDALL, Queensland
12.2016 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
• Excellent verbal and written communication skills
• Strong knowledge of legislation and compliance
• Excellent skills in effective team management and strategic decision-making.
• Outstanding management of logistics, compliance, and rostering.
• Extensive experience of a wide range of events catering to both corporate and government clients including many of the largest music festivals in the country.
• Excellent team player with strong leadership skills and commitment to exceptional results.
• Emergency response capability within security related fields as well as a strong customer service orientation at management level.
• Professional in the field of crisis management.
Education
High School Diploma -
St Spyridon College
Maroubra, NSW12.1994
Skills
- Information Gathering
- Regulatory Compliance Oversight
- Investigative Skills
- Risk Analysis
Certification
• Diploma in Project Management
• Diploma in Leadership & Management
* Cert 2 security operations
Timeline
Operations and Compliance Manager
National Security Resources Group PTY LTD
12.2016 - Current
High School Diploma -
St Spyridon College
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