Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Mervin Rungasamy

Perth,W/A

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

5
5
years of professional experience

Work History

Store Manager

Akasha Villas
08.2022 - 06.2023
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased sales by 70% with special displays and promotions.
  • Completed point of sale opening and closing procedures.

Store Manager

Kenza
02.2021 - 06.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Waiter

Restaurant Source
03.2019 - 03.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Salesman

Adidas Store
02.2018 - 01.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Education

No Degree - Design And Visual Communications

St Esprit College
Quatre-Bornes
02.2018

Skills

  • Personnel Development
  • Payroll Management
  • Revenue Generation
  • Customer Service Management
  • Store Merchandising

Hobbies

I love to play football, do surfing and above all i love to travel to discover new countries & cultures. 

Timeline

Store Manager

Akasha Villas
08.2022 - 06.2023

Store Manager

Kenza
02.2021 - 06.2022

Waiter

Restaurant Source
03.2019 - 03.2020

Salesman

Adidas Store
02.2018 - 01.2019

No Degree - Design And Visual Communications

St Esprit College

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Mervin Rungasamy