Mery Martinez
ROSELANDS,NSW
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Self-motivated Cleaner/Support Worker brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Support Worker
Discover Nursing Australia Pty Ltd
Sydney, NSW
10.2022 - 10.2023
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Drove clients safely to social activities and appointments.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Conducted in-home visits to provide supportive services.
Owner
Alimpiar Lets Go Clean
05.2012 - 10.2023
- Negotiate Tenders/Quotes for Cleaning Services.
- Supervise & Train staff to ensure standards are met.
- Liaise with Clients, resolve disputes
- Invoicing, Purchasing and Bookkeeping.
- Workplace Health & Safety with Chemicals & Equipment.
Proprietor
Swanky's Espresso Bar
02.2009 - 04.2012
- Procurement & Inventory Management.
- Coffee & Food Service.
- Staff Recruitment, Training, Supervision & Rosters.
- Cash Handling, Point of Sale, Banking.
- Food Safety Supervision and Compliance.
- Procedure Documentation and Implementation.
- Invoicing, Purchasing and Bookkeeping
Gaming Attendant
Eastern Suburbs Leagues Club
03.2003 - 02.2008
- Customer Service for Gaming and Bar.
- Responsible Service of Alcohol.
- Poker Machine Payouts, Cash Handling.
- Keno
Education
Certificate III Disability And Ageing - Support Worker
TAFE NSW
Wetherill Park, NSWFirst Aid -
Certificate
New First Training10.2024
Working With Children -
Certificate
Sydney2024
CPR Certificate
CPR First Aid07.2021
COVID 19 - Aged Care Module 1
Aspen Medical 12.2020
White Card -
Certificate
Sydney02.2020
NDIS
NDIS Quality And Safeguards Commisions09.2019
Year 10 Certificate -
Canterbury Girls High School
Canterbury05.2001
Skills
- 20 Years Customer Service
- Staff Supervision
- Procedure Documentation & Implementation
- Bubbly, Customer Focused Attitude
- Coffee & Food Service
- Bar Service & Gambling
- Time Management
- Calm Under Pressure
- Focus and Follow-Through
- Employee Motivation
- Originality and Creativity
- Documenting Incidents
- Client Coping Mechanisms
- Cleaning and Sanitizing
- Meal Preparation
- General Housekeeping
- Mobility Assistance
- Housekeeping Duties
- Clean Living Spaces
- Cook Healthy Meals
Languages
Spanish
Professional
Timeline
Support Worker
Discover Nursing Australia Pty Ltd
10.2022 - 10.2023
Owner
Alimpiar Lets Go Clean
05.2012 - 10.2023
Proprietor
Swanky's Espresso Bar
02.2009 - 04.2012
Gaming Attendant
Eastern Suburbs Leagues Club
03.2003 - 02.2008
Certificate III Disability And Ageing - Support Worker
TAFE NSW
First Aid -
Certificate
Working With Children -
Certificate
CPR Certificate
COVID 19 - Aged Care Module 1
White Card -
Certificate
NDIS
Year 10 Certificate -
Canterbury Girls High School