Meschac Ungala
BELLBIRD PARK,QLD
Summary
Highly adaptable and motivated individual with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Seeking an opportunity to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
Brisbane, QLD
03.2020 - Current
- Transport and safely deliver items to prevent damage or loss.
- Handle customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Provide exceptional customer service by answering inquiries about products or services being delivered.
Customer Assistant
WOOLWORTHS
REDBANK Plains, QLD, 4301 , QLD
03.2020 - 11.2023
- Engaged with customers and worked to resolve product and service issues.
- Watched for and recognised security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Resolved customer complaints in a timely manner.
- Maintained up-to-date knowledge of store policies related to payments, returns and exchanges.
- Performed opening and closing procedures according to company protocol.
Sales Representative
Enfini
Brisbane, QLD
03.2021 - 06.2021
- Presented products and services to future and existing customers to meet client needs.
- Demonstrated product features to align with customer needs.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Customer Service Cashier
KFC Booval
Booval , QLD
08.2016 - 08.2020
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
BBA -
University of Southern Queensland
Springfield10.2023
High School Diploma -
Redbank Plains State High School
Redbank Plains, QLD11.2018
Skills
- Time Management
- Customer Service
- Good Work Ethic
- Organisational Skills
- Project Management
- Conflict Resolution
- Customer Relationship Management
- Talent Management
- Lead Prospecting
- Computer Skills
- Energetic and Enthusiastic
Timeline
Sales Representative
Enfini
03.2021 - 06.2021
Delivery Driver
DoorDash
03.2020 - Current
Customer Assistant
WOOLWORTHS
03.2020 - 11.2023
Customer Service Cashier
KFC Booval
08.2016 - 08.2020
BBA -
University of Southern Queensland
High School Diploma -
Redbank Plains State High School
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