METEHAN BASYIGIT
Craigieburn,Australia
Summary
I am applying for the role of Employment Consultant because I genuinely believe my experience in customer service and strong communication skills make a great fit for this role. While my professional background is focused on transport and logistics, my personal experiences have equipped me with valuable skills that are highly transferable to this field. As a father, I have been deeply involved in raising my children, and as the primary caregiver for my elderly mother, I have developed patience, empathy, and a strong sense of responsibility. I am passionate about helping people and am committed to making a positive impact in their lives. Although I am new to this field, I am eager to learn and expand my knowledge to contribute effectively. With a deep understanding of human needs and a willingness to adapt, I am confident in my ability to transition smoothly into this new career and support individuals in a meaningful way.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Field Research Officer
Roy Morgan Research
01.2025 - Current
- Successfully completed hundreds of structured interviews with diverse participants, consistently meeting or exceeding weekly targets.
- Built rapport and trust with respondents, increasing participation rates and reducing appointment cancellations
- Adapted communication style to engage with people from different cultural and linguistic backgrounds, including new immigrants
- Managed independent field schedules efficiently, balancing multiple interviews and travel requirements within deadlines.
- Job Responsibilities
Forklift Operator / Storeman
LINFOX
01.2015 - Current
- Follow workplace safety standards and company policies, participating in regular safety training and safety drills to prevent accidents and ensure a safe work environment
- Loading transport vehicles, ensuring they are evenly and securely placed
- Assist with inventory control by properly storing goods in designated locations and ensuring products are easily accessible for future use or shipment
- Work closely with warehouse staff, including other forklift operators, warehouse workers, and supervisors, to ensure smooth material handling and order fulfillment
- High-risk forklift work that requires extended periods of concentration
- Excel at working under pressure in a target-orientated workplace
- Job Responsibilities
Delivery Driver
Fast Corp
01.2011 - 01.2015
- Safely loading electrical appliances (such as fridges) onto the delivery vehicle and unloading them at the destination and ensuring that the items are properly secured during transit to prevent damage.
- Communicating professionally with customers, confirming delivery times, and providing updates.
- Checking the condition of items before delivery to ensure they are free from defects and damage. You may be required to report any issues with the goods and fill out necessary paperwork or digital reports.
- Completing delivery logs, obtaining customer signatures for proof of delivery, and sometimes handling large amounts of money (as some customers preferred to pay cash).
- Following an efficient delivery route, ensuring timely deliveries, and navigating using GPS or maps to reach the customer locations.
- Adhering to safety standards during loading, unloading, and delivery processes. This includes using proper equipment like dollies or lifting straps to handle large appliances safely
- Job Responsibilities
Courier
IMAL FASHION
01.2000 - 01.2011
- Pickup and deliver packages, documents, and goods to customers in a timely and efficient manner
- Interact with customers in a professional manner, confirming delivery details and providing updates
- Meet strict delivery schedules and deadlines, ensuring packages are delivered within time frames
- Keep accurate records of deliveries, including delivery times, addresses, and any issues encountered, for reporting and tracking purpose
- Job Responsibilities
Education
Diploma - Community Services
Kangan Institute
Broadmeadows, VIC01.2021
Certificate IV - Community Services
Centre of Adult Education
Melbourne, VIC01.2015
Skills
- Client-Centred Approach Ability to understand individual client needs, barriers, and aspirations Empathy and patience when working with disadvantaged or disabled jobseekers
- Effective Communication Skills Strong verbal and written communication to engage with clients, employers, and stakeholders Ability to adapt style to suit different cultural and linguistic backgrounds
- Active listening Paying close attention to clients’ needs and concerns to provide appropriate support and care
- Skilled in time management, effectively prioritising tasks to meet deadlines and proven ability to cope under pressure with high volumes of work
- Problem Solving Demonstrated ability to identify issues and find practical solutions to help people navigate challenges in their daily lives
- Excellent interpersonal skills Natural ability to develop and maintain relationships with people from diverse cultural backgrounds and ensuring inclusive, respectful care
- Patient and calm under pressure Maintaining composure and offering thoughtful, measured responses during stressful or difficult situations
- Cultural Competence & Diversity Awareness Respect for cultural, linguistic, and social diversity Experience supporting CALD, Indigenous, youth, and disability clients
- Qualitative research
Accomplishments
- As a team leader, making certain the reach forklift operators are designated to the right areas and ensuring all work was complete by the end of shift.
- Improved communication between warehouse teams and other departments (i.e. inventory) by implementing daily briefings, which led to an improvement in cross-departmental coordination
- Health and Safety Representative (HSR) for period of 3 years (in a workforce of over 400 people).
- First Aid Officer for period of 4 years.
Certification
- Victorian Heavy Rigid Driving Licence
- Working With Children Check
- Mental Health First Aid (Current)
- First Aid (Current)
- CPR (Current)
- NDIS Worker Screening Check
Student Placement
- 2020 Youth Support and Advocacy Services | Fitzroy, VIC AOD Worker (200 hours)
- 2015 Westcare, The Salvation Army | Sunshine, VIC Residential Care (200 hours)
Languages
Turkish
Professional Working
Timeline
Field Research Officer
Roy Morgan Research
01.2025 - Current
Forklift Operator / Storeman
LINFOX
01.2015 - Current
Delivery Driver
Fast Corp
01.2011 - 01.2015
Courier
IMAL FASHION
01.2000 - 01.2011
Certificate IV - Community Services
Centre of Adult Education
Diploma - Community Services
Kangan Institute