Summary
Overview
Work History
Education
Skills
Certificates Checks
References
Hobbies and Interests
Timeline
Generic

Mia Campbell

Albury,NSW

Summary

As a community housing worker, I am dedicated to providing safe and affordable housing options for individuals and families in need. With my strong interpersonal skills and passion for helping others, I strive to create a supportive and inclusive community environment.

Overview

3
3
years of professional experience

Work History

Access & Allocation Officer

Homes Out West
- Current
  • Manage the application process for applicants for housing through ‘HOMES’ and Homes Out West IT systems
  • Manage the allocation of available housing in line with Homes Out West policy and procedure
  • Prepare and facilitate weekly allocations team meetings
  • Managing enquires from tenants and prospective tenants with a range of complex needs
  • Complete all relevant administrative requirements relevant to the role including maintaining required tenant and organisational documentation and systems
  • Represent and contribute to the overall culture and operation of Homes Our West by following all policy, procedures and values statements
  • Attend external meetings and networking opportunities when required
  • Liaise with support workers and support agencies.

Cadet

Homes Out West
01.2023 - Current
  • Manager customer service enquiries
  • Complete or contribute to organisation documentation based on these inquiries including Service Request
  • Use and update Green Tree database
  • Book and Liaise with tradespeople
  • Attend to all correspondence
  • Attend inspections when required
  • Attended Allocations Team meeting Weekly and facilitate when required
  • Attend external meetings and networking opportunities when required.

Bakers Assistant

Howlong Country Bakery
11.2021 - 01.2023
  • Customer service
  • Bakers Assistant- cake decorating
  • Packing orders
  • Food preparation.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Decorated baked goods and designed visually appealing displays of finished products.

Customer Service

Howlong Takeaway
11.2021 - 03.2022
  • Managing customer inquiries.

Customer Service

Harris Farms
03.2021 - 11.2021
  • Managing customer inquiries.

Education

Albury TAFE

Orange High School
01.2021

St Pauls Lutheran College
01.2019

Skills

  • Adaptability
  • Multitasking
  • Time management
  • Decision making
  • Interpersonal skills
  • Customer service

Certificates Checks

  • Working with Children check, WWC2599993E, 02/14/28
  • National police Check, NSWPF-2023-575326
  • Certificate IV in Tertiary Preparation, 2022
  • ROSA (Record of School Achievement), 2020
  • Certificate IV Social Housing, due for completion in January 2024

References

  • Catherine Fyffe, Manager/ Owner, Howlong Bakery, 0419 392 809
  • Cara MacDougall, Manager, CHIA Cadetship program, 0416 165 680
  • Kath Hopkins, Workplace Coordinator, CHIA Cadetship Program, 0408 439 059
  • Tara Steers, Operations Manager, Homes Out West, (03) 7032 3952

Hobbies and Interests

  • Camping
  • Hiking
  • Travelling

Timeline

Cadet

Homes Out West
01.2023 - Current

Bakers Assistant

Howlong Country Bakery
11.2021 - 01.2023

Customer Service

Howlong Takeaway
11.2021 - 03.2022

Customer Service

Harris Farms
03.2021 - 11.2021

Access & Allocation Officer

Homes Out West
- Current

Albury TAFE

Orange High School

St Pauls Lutheran College

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Mia Campbell