Mia Campbell
Albury,NSW
Summary
As a community housing worker, I am dedicated to providing safe and affordable housing options for individuals and families in need. With my strong interpersonal skills and passion for helping others, I strive to create a supportive and inclusive community environment.
Overview
3
3
years of professional experience
Work History
Access & Allocation Officer
Homes Out West
- Current
- Manage the application process for applicants for housing through ‘HOMES’ and Homes Out West IT systems
- Manage the allocation of available housing in line with Homes Out West policy and procedure
- Prepare and facilitate weekly allocations team meetings
- Managing enquires from tenants and prospective tenants with a range of complex needs
- Complete all relevant administrative requirements relevant to the role including maintaining required tenant and organisational documentation and systems
- Represent and contribute to the overall culture and operation of Homes Our West by following all policy, procedures and values statements
- Attend external meetings and networking opportunities when required
- Liaise with support workers and support agencies.
Cadet
Homes Out West
01.2023 - Current
- Manager customer service enquiries
- Complete or contribute to organisation documentation based on these inquiries including Service Request
- Use and update Green Tree database
- Book and Liaise with tradespeople
- Attend to all correspondence
- Attend inspections when required
- Attended Allocations Team meeting Weekly and facilitate when required
- Attend external meetings and networking opportunities when required.
Bakers Assistant
Howlong Country Bakery
11.2021 - 01.2023
- Customer service
- Bakers Assistant- cake decorating
- Packing orders
- Food preparation.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Decorated baked goods and designed visually appealing displays of finished products.
Customer Service
Howlong Takeaway
11.2021 - 03.2022
- Managing customer inquiries.
Customer Service
Harris Farms
03.2021 - 11.2021
- Managing customer inquiries.
Education
Albury TAFE
Orange High School
01.2021
St Pauls Lutheran College
01.2019
Skills
- Adaptability
- Multitasking
- Time management
- Decision making
- Interpersonal skills
- Customer service
Certificates Checks
- Working with Children check, WWC2599993E, 02/14/28
- National police Check, NSWPF-2023-575326
- Certificate IV in Tertiary Preparation, 2022
- ROSA (Record of School Achievement), 2020
- Certificate IV Social Housing, due for completion in January 2024
References
- Catherine Fyffe, Manager/ Owner, Howlong Bakery, 0419 392 809
- Cara MacDougall, Manager, CHIA Cadetship program, 0416 165 680
- Kath Hopkins, Workplace Coordinator, CHIA Cadetship Program, 0408 439 059
- Tara Steers, Operations Manager, Homes Out West, (03) 7032 3952
Hobbies and Interests
- Camping
- Hiking
- Travelling
Timeline
Cadet
Homes Out West
01.2023 - Current
Bakers Assistant
Howlong Country Bakery
11.2021 - 01.2023
Customer Service
Howlong Takeaway
11.2021 - 03.2022
Customer Service
Harris Farms
03.2021 - 11.2021
Access & Allocation Officer
Homes Out West
- Current
Albury TAFE
Orange High School
St Pauls Lutheran College