Mehreen Karim
GLEN WAVERLEY,VIC
Summary
With a tenure since 2018 at ONCALL Group, I have honed my skills as an Allocation Consultant, adept at navigating the complexities of disability support services. My experience extends beyond consultancy, as I actively engage as a Support Worker in the field, offering direct assistance to individuals with disabilities. This hands-on involvement allows me to deeply understand the challenges and needs of those I serve, fostering empathy and insight in my consultancy role. Additionally, my work with children, youth, and families has provided me with a diverse skill set and a holistic perspective on care and advocacy. Through these combined experiences, I bring a comprehensive understanding of disability support, a commitment to fostering positive outcomes, and a compassionate approach to every aspect of my work.
Overview
6
6
years of professional experience
Work History
Allocation Consultant
Oncall Group Australia
02.2018 - Current
- Coordinate the direct labour workforce efficiently, ensuring tasks are assigned appropriately.
- Prepare tender submissions or quotations in response to client requests.
- Manage high-pressure situations effectively, prioritizing tasks and meeting deadlines.
- Possess strong IT skills, including proficiency in Microsoft Office and database management.
- Maintain effective communication channels and foster positive relationships with stakeholders, team members, and management.
- Communicate work methods, instructions, and potential risks to both management and the workforce as needed.
- Prepare documentation for management approval, ensuring completeness and accuracy.
- Facilitate the availability of resources ahead of schedule to meet project milestones.
- Contribute to the identification and implementation of improved processes within the organization, including developing associated training materials for workforce development.
Education
Diploma Of Mental Health -
National Career Institute
Melbourne, VIC2022
Certificate IV -
Job Training Institute
Melbourne, VIC2020
Advanced Diploma In Community Service -
National Career Institution
Melbourne, VIC2024
Diploma Of Community Service -
National Career Institute
Melbourne, VIC2021
Skills
- Rostering
- Microsoft office
- Customer Service
- Leadership
- Communication
- Advocacy
- Interpersonal Skills
- Teamwork
- Problem-Solving*
- Adaptability
- Time Management
Timeline
Allocation Consultant
Oncall Group Australia
02.2018 - Current
Diploma Of Mental Health -
National Career Institute
Certificate IV -
Job Training Institute
Advanced Diploma In Community Service -
National Career Institution
Diploma Of Community Service -
National Career Institute
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