Mia Crowder
Lindfield,NSW
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in hospitality setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recently relocated from Houston TX to Sydney, looking to get into hospitality and marketing opportunities, Enthusiastic and motivated 18 year old with world travel experience ready to contribute to a dynamic team and gain valuable experience.
Overview
3
3
years of professional experience
Work History
Babysitting
Neighbors & Associates
05.2020 - 08.2023
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
Restaurant Hostess
The Breakfast Club/Craft Grill
11.2022 - 05.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
High School Diploma -
Tomball High School
The Woodlands TX05.2024
Skills
- Kitchen Staff Coordination
- Group Reservations Management
- Guest Relations Management
- Front-Of-House Display Creation
- Relationship Building
- Telephone etiquette
- Guest relations
- Greeting guests
- Schedule Management
- Time Management
- Leadership
- Routine Management
- Strong work ethic
Accomplishments
Vice President of National Charity League
1 year of FFA raising a Goat thru High School
3 years - HS Yearbook and sports photographer
Additional Information
3.8 GPA
Professional References available upon request
Timeline
Restaurant Hostess
The Breakfast Club/Craft Grill
11.2022 - 05.2023
Babysitting
Neighbors & Associates
05.2020 - 08.2023
High School Diploma -
Tomball High School