Mia Drake

• Offered support and assistance to community members.
• Set up of educational events at zoo.
• Animal enrichment.

• Meet and greet visitors upon arrival, and process computerised check-in and update individual records.
• Process payment for services.
• Handling of public enquiries and complaints.
• Maintained a safe and organized work environment, adhering to best practices.
• Assist in handling and restraining animals during grooming procedures to ensure safety.
• Engaged with pet owners, providing information on pet care and grooming services.
• Adapt quickly to changing schedules and demands, demonstrating flexibility in daily tasks.
• Provide a welcoming and comfortable environment for both pets and their owners, helping to build trust and customer satisfaction.
• Participate in ongoing training opportunities to stay current on industry trends and best practices.

• Provide service through volunteering at the Adelaide Koala and Wildlife Hospital.
• Learning new skills in animal conservation and participate in programmes throughout South Australia.
• Working individually and as part of a team for a common goal.

• Administration and check in of cats and update of records.

• Engaged with customers on arrival, ensuring a positive customer experience.

• Process of payments for boarding.

• Provided daily care and enrichment for cats.

• Monitored health and behaviour of animals, reporting any concerns to management.

• Maintained cleanliness of facilities, adhering to hygiene standards for animal safety.

• Assisted in feeding and grooming schedules