Mia Gambarini
Melbourne,VIC
Summary
Results-oriented and detail-driven employee with a background in fitness management and nutrition bar leadership. Eager to contribute my diverse skill set in administrative support, team coordination, and customer service to the success of Energex.
Overview
2
2
years of professional experience
Work History
Nutrition Bar Team Leader
Derrimut 24:7
Caroline Springs , Victoria
2023.10 - Current
- Led a team at the nutrition bar, overseeing daily operations and ensuring high-quality service.
- Help eastablish procedures and manuals used at multiple location.
- Developed and implemented training programs for nutrition bar staff to enhance product knowledge and customer service.
- Managed inventory, tracked sales, and implemented strategies to maximize profitability.
- Monitored customer feedback and implemented improvements to enhance the overall member experience.
Assistant Manager
Derrimut 24:7
Caroline Springs , Victoria
2023.03 - 2023.10
- Assisted in overseeing the overall operations of the gym, focusing on member satisfaction and facility maintenance.
- Supervised front desk staff, ensuring smooth operations during peak hours.
- Coordinated fitness classes, events, and promotions to engage members and drive participation.
- Addressed member inquiries, concerns, and feedback, ensuring prompt and satisfactory resolutions.
- Collaborated with the management team to implement efficient processes and improve overall customer experience.
Reception Admin
Derrimut 24:7
Caroline Springs , Victoria
2022.03 - 2023.03
- Managed front desk operations, including member check-ins, registrations, and inquiries.
- Provided excellent customer service, addressing member needs and resolving issues.
- Implemented streamlined scheduling processes to optimize staff coverage.
- Assisted in organizing and promoting fitness classes and events to increase member engagement.
Education
Certificate IV - Foods, Nutrition, And Wellness Studies
Vast Fitness Academy
Victoria2023-03
Diploma - Musical Theatre
Jason Coleman's Ministry of Dance
Victoria 2022-02
High School Diploma -
Springfield Central State High School
Brisbane 2019-11
Skills
- Administrative Support
- Team Leadership
- Customer Service
- Inventory Management
- Communication and Interpersonal Skills
- Microsoft Word and Microsoft Excel skilled
References
Sarah Di Petta - Assistant State Manager - Derrimut 24:7
0447777855
Timeline
Nutrition Bar Team Leader
Derrimut 24:7
2023.10 - Current
Assistant Manager
Derrimut 24:7
2023.03 - 2023.10
Reception Admin
Derrimut 24:7
2022.03 - 2023.03
Certificate IV - Foods, Nutrition, And Wellness Studies
Vast Fitness Academy
Diploma - Musical Theatre
Jason Coleman's Ministry of Dance
High School Diploma -
Springfield Central State High School
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