Hard working and motivated worker who demonstrates the ability to manage high-pressure situations and maintain excellent service standards, enhancing customer experiences. Willing to learn new things to anhance knowledge.
Overview
6
6
years of professional experience
Work History
Bar Attendant
The Mercure Sanctuary Golf Resort
08.2022 - Current
Managed cash register transactions accurately, ensuring proper handling of payments and tips.
Successfully collaborated with other staff members to provide seamless service during high-volume periods.
Checked ID cards and verified bar guests were of legal age.
Operated and closed down bar station according to sanitation regulations and safety standards.
Enhanced customer experience by providing exceptional service and attending to their needs promptly.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Shop Assistant
The Real Homestyle Kitchen
10.2019 - Current
Completed daily tasks accurately and on-time to support shop needs.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Checked incoming orders and organized new stock.
Assisted in training new hires on store procedures, policies, and product knowledge.
Handled cash transactions accurately, ensuring proper accounting of daily sales.
Customer Service
Bunbury Hockey Club
04.2019 - 08.2019
Provided service to customers regarding the sale of food and beverages
General housekeeping
Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Education
High School Diploma -
Australind Senior High School
Australind, WA
11-2021
Skills
Customer service
Bar equipment operation
Payment processing
Inventory management
Ability to work in stressful and demanding situations
Excellent interpersonal skills
Reliability and punctuality
Timeline
Bar Attendant
The Mercure Sanctuary Golf Resort
08.2022 - Current
Shop Assistant
The Real Homestyle Kitchen
10.2019 - Current
Customer Service
Bunbury Hockey Club
04.2019 - 08.2019
High School Diploma -
Australind Senior High School
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