Summary
Overview
Work History
Education
Skills
Timeline
Generic

MIA JEDROSZKOWIAK

Bellbird Park,QLD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Administration

Work Skills
01.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed over 30 customer calls per day.
  • Consulted with leadership to identify processes requiring improvement to support growth and success.
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Team leader of the Signups department, ensuring the sign up process of students ran smoothly and identified areas of improvement.

Teacher Aide

Fernbrooke State School
07.2018 - 12.2019
  • Assisted teachers with supervision and care of group of 4-6 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Relief Teacher Aide

Fernbrooke State School
05.2018 - 07.2018
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Managed intervention groups of 4-6 students.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Completed daily reports on attendance and disciplinary performance.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Education

Certificate III in Business

Work Skills
Norman Park, QLD
06.2023

Skills

  • Strong Customer service focus and experience
  • Excellent communication skills
  • High attention to detail
  • Strong organisational skills
  • Willingness and ability to quickly learn new skills and programs
  • Flexible decision making and problem-solving approach
  • Ability to manage multiple tasks, set and achieve goals and targets
  • Ability to work individually and in a team
  • Administrative Support
  • Ability to manage teams
  • Experience with Microsoft programs and Google docs
  • Travel Coordination

Timeline

Administration

Work Skills
01.2022 - Current

Teacher Aide

Fernbrooke State School
07.2018 - 12.2019

Relief Teacher Aide

Fernbrooke State School
05.2018 - 07.2018

Certificate III in Business

Work Skills

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MIA JEDROSZKOWIAK