Overview
Work History
Education
Skills
Timeline
Generic

Mia Nilsson

Brisbane,QLD

Overview

6
6
years of professional experience

Work History

Hairdressing Apprentice

Hair Dinkum
02.2024 - 08.2024
  • Assisted with applying regrowth colour, all over colour and toner, also applied on my own.
  • Basin duties (engaged in shampooing, applying protein masks, hot towel treatments, steam treatments)
  • Beauty service (brow waxing, tinting and lash tinting, facial waxing)
  • House keeping duties
  • Enraging in the booking system (answered salon phone, booked clients in or answered any questions over the phone)
  • Blowdried, heat styling, helped with upstyles.

Retail Assistant

Price Attack
10.2023 - 11.2023
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Wait Staff Member

Caffe Aurora, Barista
02.2023 - 06.2023
  • Controlled line and crowd of 30 customers with quick, efficient service
  • Cleaned counters, machines, utensils, and seating areas daily
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Beauty Therapist

Brazilian Hut
01.2023 - 03.2023
  • Speed waxing
  • Sterilization practices
  • Booking in clients
  • Refilling wax cartridges
  • Restocking
  • Providing eyebrow and lash tint
  • Providing general information
  • Sending out confirmation emails
  • Answering salon phone
  • Providing eyebrow shaping
  • Facial waxes
  • Full body waxes mia.nilsson-green@outlook.com034-7748, 4500
  • Skills
  • Performance Review
  • Electronic Calendar Management
  • Spreadsheet Tracking
  • Build Customer Relationships
  • POS Terminal Operation
  • Desktop and Laptop Computers
  • Data Entry
  • Customer Preferences
  • Customer Consulting
  • Product Organization
  • Time Management

Beauty Therapist

Essential Beauty
01.2023 - 03.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
  • Helped customers feel relaxed and comfortable through conversation and personal relatability
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
  • Scheduled customer appointments and rearranged individual time slots to meet demand
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

Hairdressing Apprentice

Hairhouse Warehouse
02.2022 - 03.2022
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Processed payments, entering sales in register for prompt customer service
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Beauty Therapist

TJ's Wax Pot & Tanning
08.2020 - 01.2021
  • Full body waxing
  • Lash lifts & tints
  • Brow shaping & tinting
  • Full body massaging
  • Mani & pedi
  • House keeping duties
  • Booking appointments
  • Answered enquires from clients

Hairdressing Apprentice

Hustle & Flo
02.2019 - 05.2020
  • Appling toners and colours to clients
  • Eyebrow shaping and facial waxing
  • Sterilization practices of the salon's tools
  • Modelling the salons clothing for their side business
  • Price marking and stocktakes
  • Processing of clothes for promoting
  • Stock rotation
  • End of day closure, general salon cleaning
  • Social media promotions
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.

Education

Hairdressing

CQUni
Mackay, QLD
05.2019

Skills

  • POS Systems
  • Payment Processing

Timeline

Hairdressing Apprentice

Hair Dinkum
02.2024 - 08.2024

Retail Assistant

Price Attack
10.2023 - 11.2023

Wait Staff Member

Caffe Aurora, Barista
02.2023 - 06.2023

Beauty Therapist

Brazilian Hut
01.2023 - 03.2023

Beauty Therapist

Essential Beauty
01.2023 - 03.2023

Hairdressing Apprentice

Hairhouse Warehouse
02.2022 - 03.2022

Beauty Therapist

TJ's Wax Pot & Tanning
08.2020 - 01.2021

Hairdressing Apprentice

Hustle & Flo
02.2019 - 05.2020

Hairdressing

CQUni

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Mia Nilsson