Mia Nilsson
Brisbane,QLD
Overview
6
6
years of professional experience
Work History
Hairdressing Apprentice
Hair Dinkum
02.2024 - 08.2024
- Assisted with applying regrowth colour, all over colour and toner, also applied on my own.
- Basin duties (engaged in shampooing, applying protein masks, hot towel treatments, steam treatments)
- Beauty service (brow waxing, tinting and lash tinting, facial waxing)
- House keeping duties
- Enraging in the booking system (answered salon phone, booked clients in or answered any questions over the phone)
- Blowdried, heat styling, helped with upstyles.
Retail Assistant
Price Attack
10.2023 - 11.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Wait Staff Member
Caffe Aurora, Barista
02.2023 - 06.2023
- Controlled line and crowd of 30 customers with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Beauty Therapist
Brazilian Hut
01.2023 - 03.2023
- Speed waxing
- Sterilization practices
- Booking in clients
- Refilling wax cartridges
- Restocking
- Providing eyebrow and lash tint
- Providing general information
- Sending out confirmation emails
- Answering salon phone
- Providing eyebrow shaping
- Facial waxes
- Full body waxes mia.nilsson-green@outlook.com034-7748, 4500
- Skills
- Performance Review
- Electronic Calendar Management
- Spreadsheet Tracking
- Build Customer Relationships
- POS Terminal Operation
- Desktop and Laptop Computers
- Data Entry
- Customer Preferences
- Customer Consulting
- Product Organization
- Time Management
Beauty Therapist
Essential Beauty
01.2023 - 03.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Helped customers feel relaxed and comfortable through conversation and personal relatability
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Scheduled customer appointments and rearranged individual time slots to meet demand
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Hairdressing Apprentice
Hairhouse Warehouse
02.2022 - 03.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences
- Processed payments, entering sales in register for prompt customer service
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Beauty Therapist
TJ's Wax Pot & Tanning
08.2020 - 01.2021
- Full body waxing
- Lash lifts & tints
- Brow shaping & tinting
- Full body massaging
- Mani & pedi
- House keeping duties
- Booking appointments
- Answered enquires from clients
Hairdressing Apprentice
Hustle & Flo
02.2019 - 05.2020
- Appling toners and colours to clients
- Eyebrow shaping and facial waxing
- Sterilization practices of the salon's tools
- Modelling the salons clothing for their side business
- Price marking and stocktakes
- Processing of clothes for promoting
- Stock rotation
- End of day closure, general salon cleaning
- Social media promotions
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
Education
Hairdressing
CQUni
Mackay, QLD05.2019
Skills
- POS Systems
- Payment Processing
Timeline
Hairdressing Apprentice
Hair Dinkum
02.2024 - 08.2024
Retail Assistant
Price Attack
10.2023 - 11.2023
Wait Staff Member
Caffe Aurora, Barista
02.2023 - 06.2023
Beauty Therapist
Brazilian Hut
01.2023 - 03.2023
Beauty Therapist
Essential Beauty
01.2023 - 03.2023
Hairdressing Apprentice
Hairhouse Warehouse
02.2022 - 03.2022
Beauty Therapist
TJ's Wax Pot & Tanning
08.2020 - 01.2021
Hairdressing Apprentice
Hustle & Flo
02.2019 - 05.2020
Hairdressing
CQUni