Mia Petty
Point Cook,VIC
Summary
I'm a passionate and dedicated new nurse, ready to provide exceptional patient care. With a solid educational background and a compassionate approach, I strive to promote health, prevent illness, and support individuals on their path to recovery. I value teamwork and effective communication, and I'm confident in my ability to make informed decisions in challenging situations. Excited to make a positive impact in the lives of those in need!
Overview
7
7
years of professional experience
Work History
Receptionist
My Health Medical Centre
09.2023 - Current
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
- Competent using Best Practice
Business Owner, Beauty Therapist
Mia’s Lash House
02.2022 - Current
- Established strong customer relationships through excellent communication and attentive serviced.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Sanitized and sterilized equipment as required by law and company policy.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
Sales Assistant
Platypus Shoes
11.2019 - 10.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Clinical Administrator
Sonic Health Plus
04.2021 - 01.2022
- Obtained my drug testing training HLTPAT005
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
Crew Trainer
McDonald's
06.2017 - 08.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Bachelor of Nursing
Victoria University
Saint Albans, VIC11.2025
Diploma of Nursing
Victoria University Polytechnic
Werribee12.2023
Year 12, VCE
Point Cook Senior Secondary College
Point Cook, VIC11.2020
Skills
- Organization skills
- Time Management
- Scheduling appointments
- Greeting and Seating Patients
- Telephone skills
- Retail Sales
- Team work
Refrences
Hannah Billington (Manager, Platypus Shoes)
M: 0447 824 842
Dean Stephens (Practice Manager, Sonic Health Plus)
M: 0413 129 484
Alyssa Rosta (Personal Referee)
Enrolled Nurse
M: 0409 003 684
Timeline
Receptionist
My Health Medical Centre
09.2023 - Current
Business Owner, Beauty Therapist
Mia’s Lash House
02.2022 - Current
Clinical Administrator
Sonic Health Plus
04.2021 - 01.2022
Sales Assistant
Platypus Shoes
11.2019 - 10.2023
Crew Trainer
McDonald's
06.2017 - 08.2020
Bachelor of Nursing
Victoria University
Diploma of Nursing
Victoria University Polytechnic
Year 12, VCE
Point Cook Senior Secondary College
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