Summary
Overview
Work History
Education
Skills
Timeline
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Mia Roulston

Mount Gambier ,SA

Summary

Proven Sales Assistant at Foodland Grocery Store, adept in relationship building and cash handling, enhanced sales through exceptional customer service and team collaboration. Skilled in managing high-pressure situations, demonstrated as a Waitress Trainee at Vintage Cafe, achieving positive feedback through meticulous attention to guest needs.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Foodland Grocery Store
01.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Waitress Trainee

Vintage Cafe
02.2020 - 08.2022
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Finished Year 12 -

Penola High School
Penola, SA
10.2024

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Task prioritization
  • Team collaboration
  • Customer relationship management

Timeline

Sales Assistant

Foodland Grocery Store
01.2022 - Current

Waitress Trainee

Vintage Cafe
02.2020 - 08.2022

Finished Year 12 -

Penola High School

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Mia Roulston