Mia Scicluna
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Life Pharmacy Group
06.2020 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Administrative Officer
Calvary Bruce Private Hospital
08.2022 - 03.2023
- Gained experience in different areas of the hospital including Reception/Switchboard, Pre-Admissions, Surgical Admissions, Ward Clerk and Medical Records.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Maintained strict confidentiality standards, ensuring the privacy of sensitive information for clients and employees.
- Collaborated with team members to ensure smooth daily operations and a positive workplace environment.
Casual Tribunal Liaison Assistant
Adult Mental Health Unit (CHS)
05.2023 - Current
- Develop rapport with patients by actively listening and empathizing, fostering an atmosphere of trust and mutual respect.
- Organise and attend Tribunal hearings.
- Provide and explain legal documents to patients.
- Perform data entry tasks to uphold accurate patient records.
- Maintain strict confidentiality and protect sensitive client information.
Education
ACT Senior Secondary Certificate -
Lake Tuggeranong College
Tuggeranong, ACT2022
Skills
- Mediation Skills
- Time Management
- Teamwork Abilities
- Critical Thinking
- Computer Literacy
- Adaptability
- Attention to Detail
- Emotional Intelligence
Timeline
Casual Tribunal Liaison Assistant
Adult Mental Health Unit (CHS)
05.2023 - Current
Administrative Officer
Calvary Bruce Private Hospital
08.2022 - 03.2023
Pharmacy Assistant
Life Pharmacy Group
06.2020 - 08.2022
ACT Senior Secondary Certificate -
Lake Tuggeranong College
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