Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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MIA SOULEIMAN

Dandenong North,VIC

Summary

Dynamic professional with a proven track record in customer service and sales, honed at Kmart and diverse roles from fast food to event planning. Excelled in team collaboration and productivity, boosting customer satisfaction through exceptional service and strategic problem-solving. Skilled in cash handling and social media marketing, I bring a warm, goal-oriented approach to achieving business objectives.

Overview

2
2
years of professional experience

Work History

Party Hire

Bubble nytz
Dandenong North, Victoria
02.2024 - Current
  • family-owned business
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Operated equipment and machinery according to safety guidelines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Retail Worker

Kmart
Rowville , Victoria
08.2023 - Current
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Explained information about quality, value and style of products to influence customer buying decisions.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Provided training and support to new staff members.
  • Assisted large number of customers per day in finding or selecting items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Greeted customers to determine wants or needs.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Fast Food Worker

Hungry jacks
Rowville , Victoria
11.2022 - 05.2023
  • Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
  • Assembled and served meals according to specific guest requirements.
  • Made and served coffee, tea and fountain drinks.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register and received payment from customers in cash or credit form.

Volunteer

Family Business And School Support Program
  • Assisted with special events or programs
  • Maintained clean, neat and operational facilities to serve program needs
  • Used strong interpersonal communication skills to convey information to others
  • Supported engaging, fun and smooth-running events by helping with organization and planning

Babysitter

Family Friends & Others
  • Communicated positively with children and guardians
  • Played games, worked on puzzles and read books to young children
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Prepared healthy, age-appropriate snacks and meals

Education

Lyndale Secondary College
Dandenong North, VIC

Skills

  • Teamwork and collaboration
  • Productivity and time management
  • warm and welcoming
  • Decision-making
  • Customer service
  • Cash handling
  • Team collaboration
  • Organizational skills
  • Sales experience
  • Social media marketing
  • Problem-solving
  • Teamwork
  • Decision-making
  • Goal setting
  • Self motivation

Personal Information

Date of Birth: 11/25/07

Timeline

Party Hire

Bubble nytz
02.2024 - Current

Retail Worker

Kmart
08.2023 - Current

Fast Food Worker

Hungry jacks
11.2022 - 05.2023

Volunteer

Family Business And School Support Program

Babysitter

Family Friends & Others

Lyndale Secondary College

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MIA SOULEIMAN