Micah Williams
North Melbourne,Australia
Summary
Dynamic professional with extensive experience in customer service and food & beverage operations, notably at Starbucks. Proven ability to enhance guest satisfaction through effective communication and problem-solving skills. Adaptable team player skilled in multitasking, consistently ensuring smooth operations and high-quality service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Airport Ramp Agent
Brunswick Golden Isles Airport
2025.02 - 2025.04
- Handled baggage and ensured timely aircraft turnaround.
Lifeguard & Swim Instructor
Howard Coffin City Park & Golden Isles YMCA
2024.04 - 2025.04
- Ensured swimmer safety and provided lessons to all age groups.
Server
1800 Mexican
2023.05 - 2024.09
- Provided efficient table service and maintained high guest satisfaction.
Server & Host
Harris' Steak and Seafood
2023.05 - 2024.09
- Managed reservations and delivered attentive dining service.
Retail/Sales Associate
The UPS Store
2023.11 - 2024.04
- Handled packaging, customer inquiries, and daily operations.
Grocery Associate & Starbucks Barista
Target
2022.10 - 2023.05
- Maintained grocery department stock and organization.
- Prepared and served beverages as a Starbucks Barista inside Target.
- Contributed to overall store efficiency and customer satisfaction.
Night Auditor
Courtyard Inn and Suites by Marriott
2021.03 - 2022.06
- Balanced daily financial reports and assisted with guest check-ins overnight.
Barista
Starbucks
Atlanta, USA
2020.01 - 2021.03
- Company Overview: Website: https://www.starbucks.com
- Crafted beverages and provided excellent customer service.
- Website: https://www.starbucks.com
Education
Associate Degree - Journalism
Georgia State University
Atlanta, GA01.2022
High School -
Brunswick High School
07.2020
Skills
- Customer Service
- Food & Beverage Service
- Barista & POS Systems
- Problem Solving
- Team Collaboration
- Adaptability
- Communication
- Multitasking
Timeline
Airport Ramp Agent
Brunswick Golden Isles Airport
2025.02 - 2025.04
Lifeguard & Swim Instructor
Howard Coffin City Park & Golden Isles YMCA
2024.04 - 2025.04
Retail/Sales Associate
The UPS Store
2023.11 - 2024.04
Server
1800 Mexican
2023.05 - 2024.09
Server & Host
Harris' Steak and Seafood
2023.05 - 2024.09
Grocery Associate & Starbucks Barista
Target
2022.10 - 2023.05
Night Auditor
Courtyard Inn and Suites by Marriott
2021.03 - 2022.06
Barista
Starbucks
2020.01 - 2021.03
Associate Degree - Journalism
Georgia State University
High School -
Brunswick High School