Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Micah Williams

Micah Williams

North Melbourne,Australia

Summary

Experienced and reliable hospitality professional with over 5 years in front-of-house roles. Currently serving at Tono on Barsari in Melbourne and Front of House operations at Chatterbox Cafe in Werribee. Previous experience includes excelling as a server at 1800 Mexican Restaurant and Harris Steak & Seafood in Brunswick, Georgia. Strong background in retail, customer service, and 3 years of barista experience at Starbucks, including a Target location. Confident, adaptable, and eager to embrace new opportunities with enthusiasm and professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front of House Employee

Chatterbox Cafe
04.2025 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.

Server

Tono on Borsari
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Lifeguard & Swim Instructor

Howard Coffin City Park & Golden Isles YMCA
04.2024 - 04.2025
  • Ensured swimmer safety and provided lessons to all age groups.

Server

1800 Mexican
05.2023 - 09.2024
  • Provided efficient table service and maintained high guest satisfaction.

Server & Host

Harris' Steak and Seafood
05.2023 - 09.2024
  • Managed reservations and delivered attentive dining service.

Retail/Sales Associate

The UPS Store
11.2023 - 04.2024
  • Handled packaging, customer inquiries, and daily operations.

Grocery Associate & Starbucks Barista

Target
10.2022 - 05.2023
  • Maintained grocery department stock and organization.
  • Prepared and served beverages as a Starbucks Barista inside Target.
  • Contributed to overall store efficiency and customer satisfaction.

Night Auditor

Courtyard Inn and Suites by Marriott
03.2021 - 06.2022
  • Balanced daily financial reports and assisted with guest check-ins overnight.

Barista

Starbucks
01.2020 - 03.2021
  • Crafted beverages and provided excellent customer service.

Education

Associate Degree - Journalism

Georgia State University
Atlanta, GA
01.2022

High School -

Brunswick High School
07.2020

Skills

  • Time management
  • Food & Beverage Service
  • Barista & POS Systems
  • Problem Solving
  • Team Collaboration
  • Adaptability
  • Communication
  • Multitasking

Certification

State of Victoria RSA


First Aid and CPR

Timeline

Front of House Employee

Chatterbox Cafe
04.2025 - Current

Server

Tono on Borsari
03.2025 - Current

Lifeguard & Swim Instructor

Howard Coffin City Park & Golden Isles YMCA
04.2024 - 04.2025

Retail/Sales Associate

The UPS Store
11.2023 - 04.2024

Server

1800 Mexican
05.2023 - 09.2024

Server & Host

Harris' Steak and Seafood
05.2023 - 09.2024

Grocery Associate & Starbucks Barista

Target
10.2022 - 05.2023

Night Auditor

Courtyard Inn and Suites by Marriott
03.2021 - 06.2022

Barista

Starbucks
01.2020 - 03.2021

Associate Degree - Journalism

Georgia State University

High School -

Brunswick High School

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Micah Williams