Michael Affleck

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

* Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
• Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.