Michael Alarcon

• Mentored junior technicians, providing guidance on best practices and fostering professional growth.
• Established quality control measures to maintain high standards in workmanship across all equipment in the fleet.
• Reduced equipment downtime with proactive maintenance scheduling and ensuring repairs are completed in a timely manner without risking quality.
• Organise and managed all breakdowns on the field to ensure machines were back up and running in order to minimise downtime.
• Managed staff requests for tooling and parts ensuring the smooth operation of the workshop without exceeding budget.
• Completing, organising and filing all necessary paperwork that was required by the branch and fleet.
• Weekly stocktake of fleet availability kept up to date which was then coordinated back to hire team and all branches in the country.
• Coordinate weekly with operations manager on the progress of major repairs that needed to be carried out on machines.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Quarterly HSE meetings discussing matters of safety WHS incidents and issues.
• Held VOCs on various machines to enable me to be competent in operating machinery

Carry out service and maintenance of a wide range of machinery including: Komatsu, CAT, Bomag, Dynapac, Sany, Hitachi, Wacker Neuson, Husqvarna, JCB, Volvo, Isuzu, Hino, Yanmar, XCMG

• Ensure all equipment was regularly inspected ensuring up to date with all inspections and services.
• Carry out major component rebuilds in the workshop and in the field
• Keep good customer relations with all customers with top of the line customer service.
• Quote jobs to be charged to customers
• Ensure all work was done in safe manner complying with all of Brooks Hires Safety policies
• Assist with Hiring process when at the yard
• Assist with any damage quoting and dispute settlements with customers
• Carry out machine modifications or upgrades for site specific compliance
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Services, maintenance, repairs and diagnose issues of Komatsu equipment

• Developed strong attitude and understanding of commitment to safety and its policies
• Understand how to complete various documents and Komatsu specific checklists in order to complete tasks.
• Able to read workshop and operation manuals, and to read parts books which would assist in organizing parts for various job
• Maintained clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
• Performed onsite maintenance and repair work.
• Increased productivity with timely replacement of worn parts and maintaining optimal machine conditions.
• Flexible working conditions, was able to work within a team in the workshop or work by myself in the field

• Completed 3 years of TAFE studies excelling in every subject with a compulsory pass mark of 85%
• Completed Komatsu ADS program
• Completed Various Komatsu technical Training courses
• Completed 3 years of Toast Masters training
• Worked in various sections in the company: Revenue, Undercarriage, Boiler shop, Component Rebuilds, New builds (KMSA), Komatsu Rental (Ingleburn), Komatsu Used equipment.
• Carry out receiving and pre-delivery inspections
• Develop technical knowledge in all sections.

• Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
• Assist in the maintenance of Customers Pools and help diagnose any issues that arise.
• Was able to test Customers Pool water samples in order to accurately read chemical levels of the pool in order to keep the pool in perfect working condition.
• Assist technicians in rebuilding Pool pumps and cleaners.
• Organising a list of various sites for home visit servicing and maintaining customers pools and pool equipment