MICHAEL GLIKOPANTIS
Sydney / Nowra,NSW
Summary
"I am a certified NSW Food Safety Supervisor and qualified hospitality professional who thrives on creating smooth, organised, and high-care kitchen environments. With a Certificate III in Hospitality alongside active RSA, RSG, and WWCC credentials, I am fully equipped to hit the ground running as an effective team member in fast-paced operations. I pride myself on staying calm under pressure during peak rushes, never compromising on strict hygiene standards or attention to detail. My long-term goal is to transition into event management, and I am eager to bring that big-picture mindset, dedication to seamless coordination, and passion for teamwork to a frontline catering role."
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Canteen Assistant and Food Safety Supervisor
Rockdale Rugby Union Club Canteen
07.2024 - Current
- Supported rugby team members with tailored food and beverage options for events and gatherings. Performed routine inspections and audits to maintain compliance with local, state, and federal regulations.
- Cultivated robust relationships with regular customers to enhance loyalty and drive repeat business.
- Coordinated comprehensive catering offerings beyond game days, focusing on tailored packages for special events.
- Managed the selection and preparation of canteen favorites, such as BBQ specials, sausage sizzle burgers, and hot chips. Oversaw the production and quality assurance of traditional sausage rolls and pies, maintaining high standards.
- Worked effectively in fast-paced environments.
- Assisted in meal preparation and service, maintaining high-quality presentation.
- Operated grills and cooking equipment to prepare high-quality meals efficiently.
- Collaborated with kitchen team to create diverse menu options based on customer feedback.
- Monitored food safety standards, conducting regular inspections to ensure compliance.
- Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
Primary Carer
Family Support Services
01.2021 - 01.2025
- Coordinated complex logistical, medical, and emotional needs, ensuring consistent support and stability for individuals.
- Maintained flawless daily schedules, precise medication registries, and strict household budgeting structures.
Youth Worker – Residential & Foster Care
St Saviours Anglicare
01.2010 - 01.2021
- Delivered 11 years of trauma-informed, person-centered support to young people facing complex life crises, fostering resilience and stability.
- Honoured with a 10 Years of Service Award and a Team Excellence Award for providing steadfast crisis relief.
- Drafted detailed progress notes and managed confidential case records while coordinating with multidisciplinary support networks to ensure comprehensive care.
Investor & Operations Manager
J & M Metal Door Frames / Pro Industries
11.2007 - 01.2010
- Structured day-to-day operations, overseen critical schedules, managed administrative pipelines, and protected document continuity during a major corporate merger.
- Implemented quality control measures to maintain product standards and reduce defects.
Duty Manager – Events & Hospitality
Sydney Masonic Conference Centre / United Grand Lodge of NSW & ACT
01.2001 - 01.2006
- Commanded the operational and logistics center for wide-scale corporate events and formal banquet operations.
- Created structured event timelines that optimized service flow and kept front-of-house and back-of-house teams closely synchronized.
- Interfaced professionally with high-profile clients, managing complex inquiries with calm diplomacy.
Education
Certificate III - Hospitality
National College of Vocational Education (NCVE)
Nowra, NSW08-2026
Certification - Food Safety Supervisor Accreditation
Short Courses Australia (RTO: 41261)
Ultimo, NSW08-2026
RSA/RSG - Hospitality
National College of Vocational Education
Nowra, NSW01-2026
Certificate IV - Family And Community Services
TAFE NSW
NSW11-2010
High School Diploma -
Casimir Catholic College
Marrickville, NSW12-1999
Skills
- Operational Efficiency
- Food safety compliance
- Catering operations: Practical experience managing commercial grill cooking, food preparation pacing, and high-volume menu coordination
- Problem-solving
- Team leadership
- Operational management
- Team collaboration
- Client Relationship Management
- Event planning
- Time management
- Event setup and breakdown
- Self-care strategies
Accomplishments
- 10-Year Service Award | Anglicare (2010 – 2020)
Recognised for a decade of commitment to community care, successfully building structured and positive environments for clients.
- Award for Compassion | Anglicare (2019)
Honoured for providing outstanding care, dignity, and dedicated support to a foster family navigating a terminal illness.
- Calm Shift Leadership: Brings a steady, grounded presence to intense kitchen rushes, ensuring service flows with ease and grace under pressure.
- Organised Environments: Implements clear back-of-house routines and structured setups to create a seamless, efficient, and safer workspace.
- Service-First Kindness: Fosters a supportive team culture and delivers genuine, high-care hospitality that elevates the guest experience.
- Proven Reliability: Backed by a 10-year service milestone that demonstrates rare loyalty, work ethic, and emotional intelligence.
"While my career has been anchored in community care, my passion lies in how I show up for people. I believe an exceptional hospitality environment is built on structure, coordination, and absolute kindness. Stepping into this industry with a proven ability to lead with ease under pressure, I bring a deeply rooted commitment to service, an innate knack for creating organized workspaces, and a genuine drive to uplift both my team and our guests."
Accomplishments and Personal Achievements
Certification
Food Safety Supervisor Certificate | Issued by Short Courses Australia (RTO: 41261) – Valid until August 2031, Certificate III in Hospitality, Use Hygienic Practices for Food Safety | 2025, Responsible Service of Alcohol (RSA) | 2025, Responsible Service of Gambling (RSG) | 2026, Working with Children Check (WWCC) | Current, Certificate IV in Community Services | 2010, Higher School Certificate (HSC) | 1999
Languages
Greek
Native or Bilingual
PROFESSIONAL EXPERIENCE
Honoured with a 10 Years of Service Award and a Team Excellence Award for providing steadfast crisis relief.
2019 Anglicare team Award
"For supporting a foster family and extended family through terminal illness with compassion, dignity and dedication."
Timeline
Canteen Assistant and Food Safety Supervisor
Rockdale Rugby Union Club Canteen
07.2024 - Current
Primary Carer
Family Support Services
01.2021 - 01.2025
Youth Worker – Residential & Foster Care
St Saviours Anglicare
01.2010 - 01.2021
Investor & Operations Manager
J & M Metal Door Frames / Pro Industries
11.2007 - 01.2010
Duty Manager – Events & Hospitality
Sydney Masonic Conference Centre / United Grand Lodge of NSW & ACT
01.2001 - 01.2006
Certificate III - Hospitality
National College of Vocational Education (NCVE)
Certification - Food Safety Supervisor Accreditation
Short Courses Australia (RTO: 41261)
RSA/RSG - Hospitality
National College of Vocational Education
Certificate IV - Family And Community Services
TAFE NSW
High School Diploma -
Casimir Catholic College