Michael Haines
Wagga Wagga
Summary
Experienced and dedicated professional with strong skills in managment. Proven ability to manage teams, oversee daily operations, and provide excellent customer service. Adept at problem-solving, handling inventory, and ensuring compliance with regulations. Seeking to bring my expertise and passion for [industry or role] to a dynamic team.
Overview
5
5
years of professional experience
Work History
Bar Manager
Turvey Park Hotel
2023.11 - Current
- Oversee daily operations of the bar, ensuring smooth and efficient service.
- Manage and train bar staff, ensuring high standards of service.
- Ensure compliance with health and safety regulations, including liquor laws.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Maintain cleanliness and organization of the bar area.
- Ensure proper opening and closing procedures are followed.
- Track and manage staff schedules to ensure appropriate coverage.
Bar Manager
Kooringal Hotel
2022.05 - 2023.11
- Oversee daily operations of the bar, ensuring smooth and efficient service.
- Manage and train bar staff, ensuring high standards of service.
- Ensure compliance with health and safety regulations, including liquor laws.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Maintain cleanliness and organization of the bar area.
- Ensure proper opening and closing procedures are followed.
- Track and manage staff schedules to ensure appropriate coverage.
Flooring Apprentice
Carpet Court
2020.04 - 2022.08
- Assist with the installation, repair, and maintenance of different types of flooring (carpet, hardwood, vinyl, tiles).
- Measure and cut flooring materials to fit specific areas.
- Prepare surfaces for flooring installation by cleaning, leveling, and repairing as needed.
- Learn to use various flooring tools and equipment under supervision.
- Follow safety guidelines and maintain a clean, organized work environment.
- Learn to read and interpret blueprints or flooring plans.
- Assist in removing old flooring and preparing spaces for new installations.
- Communicate effectively with customers and team members.
- Attend training sessions and workshops to improve skills and knowledge.
- Perform general labor duties such as lifting and carrying materials.
Education
High School Diploma -
Woolgoolga High School
Woolgoolga, NSW2012-12
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Health and safety
- Responsible alcohol service
- Conflict resolution
- Outgoing personality
- Supervisory experience
Timeline
Bar Manager
Turvey Park Hotel
2023.11 - Current
Bar Manager
Kooringal Hotel
2022.05 - 2023.11
Flooring Apprentice
Carpet Court
2020.04 - 2022.08
High School Diploma -
Woolgoolga High School