Michael Murray

• Managed customer accounts to secure customer satisfaction and repeat business.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Generated new leads through networking and attending industry events.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Branded products through effective salesmanship and maintained long-term relationships with clients.

servicing and repairing kubota construction and AG equipment.

• Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Troubleshot and diagnosed problems with brakes, steering, and transmissions.
• Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
• Examined engines, transmissions and vehicle systems to diagnose issues.
• Disassembled and repaired diesel engines in automobiles, trucks and construction vehicles.
• Executed tune-ups on diesel engines by adjusting valves and setting engine timing.