Michael Notaras
Baulkham Hills,NSW
Summary
Results-driven Management professional with 15 years of experience in retail and customer service roles in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Norwest Fresh Seafood's
03.2021 - Current
- Recruited and hired talented professionals with drive and dynamic skills to build success within organization
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Recruited, hired and trained crew members on application of projects, customer relations and customer service
- Oversaw financial management, budget management, accounting and payroll activities
- Replenished inventory to maintain par levels
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
Disability Support Worker
Peoples Health Matters
02.2020 - 02.2021
- Maintained daily living standards by assisting clients with personal hygiene needs
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability
- Transported clients to and from medical and mental health appointments with assigned vehicle
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs
- Reported concerns to nurse supervisor to promote optimal care
- Provided emotional support to individuals with physical or mental disabilities
- Managed challenging behaviours through positive reinforcement techniques.
Store Manager
Calibre
01.2018 - 12.2019
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Managed inventory tracking and physical inventory counts to minimize loss
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Strengthened work flow productivity by hiring, managing and developing top talent
- Implemented succession planning by training and developing 8 associates into leadership positions
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Business Owner
The Bee Lab
01.2015 - 01.2018
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Managed operations budgeting, accounts payable and accounts receivable and payroll
- Resolved issues quickly through meticulous research and quick decision making
- Kept records for production, inventory, income and expenses
- Conferred with customers to understand needs and finalize purchase orders
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Developed business and marketing plans and prepared monthly financial reports
- Coordinated with webmaster to develop website and create online advertisements
- Calculated credit amounts and commission payouts, priced merchandise and generated credit memos for returned merchandise.
Education
Bachelor of Science Radiography -
Sydney University
Sydney, NSWSkills
- Workflow Optimization
- Incidents Management
- Performance Monitoring
- Business Development
- Performance Reporting
- Process Improvement
- Business Planning
- Production
- Health and Safety Compliance
- Marketing
- Customer Service
- Organizational Management
- Management
- Financial and Cash Flow Analyses
- Conflict Mediation
- Goal Attainment
Languages
English
Native or Bilingual
Greek
Full Professional
Timeline
Manager of Operations
Norwest Fresh Seafood's
03.2021 - Current
Disability Support Worker
Peoples Health Matters
02.2020 - 02.2021
Store Manager
Calibre
01.2018 - 12.2019
Business Owner
The Bee Lab
01.2015 - 01.2018
Bachelor of Science Radiography -
Sydney University
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