Michael Sheslow
Townsville Kirwan,Qld
Summary
Dynamic customer service professional with a proven track record at Coles Supermarket, excelling in high-pressure environments. Recognized for reliability and exceptional patience, I effectively resolved customer concerns while ensuring satisfaction. Adept at both independent and team-oriented tasks, I quickly adapt to new challenges, consistently delivering outstanding service.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Coles Supermarket
Townsville Qld
11.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Coles Online
Coles Supermarket
Townsville, QLD
08.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Queensland Pathways Stage Collage
Townsville, QLDSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Refrences
Ryan sanim
- 0419 968 278
Timeline
Customer Service Cashier
Coles Supermarket
11.2024 - Current
Coles Online
Coles Supermarket
08.2024 - 11.2024
High School Diploma -
Queensland Pathways Stage Collage