Michaela O'Sullivan
Brisbane
Summary
Dynamic Fast Food Manager with proven expertise at McDonald's in operations management and staff development. Skilled in food safety compliance and health regulations, I successfully coached teams to enhance service efficiency and maintain high standards. Adept at budget management and hiring, I thrive in fast-paced environments, ensuring optimal performance and customer satisfaction. I thoroughly enjoy assisting people in developing within their roles. Inputting ideas to help operations based of previous results and troubleshoot solutions.
Overview
5
5
years of professional experience
Work History
Fast Food Manager
McDonald's
11.2020 - Current
- Assisted in managing daily operations to ensure efficient service delivery.
- Learned food safety and sanitation practices to maintain health standards.
- Supported staff training on customer service protocols and menu items.
- Adapted quickly to changing demands during peak service hours.
- Coaching and developing crew into proficient roles.
- Assisted in handling budget and labour controls efficiently.
- Interviewed and hired for crew and manager roles.
- Handled stock amounts coming in and out of store.
Education
High School Diploma -
Sandgate District State High
Brisbane, QLD11-2022
Skills
- Health and safety regulations
- Operations management
- Food preparation
- Food safety compliance
- Labour law compliance
Timeline
Fast Food Manager
McDonald's
11.2020 - Current
High School Diploma -
Sandgate District State High
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