Michaela Thom
Ryde,NSW
Summary
Final year student in Environmental Science and International Relations with experience in customer service and science communication. I am always excited to learn and have developed a keen interest in finding new approaches to complex environmental problems throughout my studies.
Overview
2
2
years of professional experience
Work History
Questacon Assistant
Questacon National Science And Technology Centre
08.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Gallery Assistant
Questacon National Science And Technology Centre
06.2022 - Current
- Swiftly learning fundamental scientific concepts and effectively communicating them through clear and engaging presentations
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Collaborating effectively within large teams by working with diverse perspectives to achieve collective objectives
Senior Resident
Fenner Hall, Australian National University
01.2022 - 12.2022
- Supported students' well-being at Fenner Hall through attentive pastoral care, offering guidance and assistance for their personal and academic needs.
- Responded promptly to first aid crises on short notice, administering immediate assistance and ensuring the safety, confidentiality, and well-being of students in distress.
- Managed building operations during after-hours, addressing security, maintenance, and emergencies that arose.
- Managed college volunteers supporting LGBTQIA+ college members by monitoring progress, providing guidance, and assisting with communications between volunteers and staff
Education
Bachelor of Environment And Sustainability -
Australian National University
Canberra, ACT07.2024
Bachelor of International Relations -
Australian National University
Canberra, ACT07.2024
High School Diploma -
Marist Sisters College Woolwich
Sydney2018
Skills Summary
Spatial Data Analysis
- Competency with ESRI ArcGIS Pro 2.6.2 Software
- Ability to manipulate and analyse various continuous and categorical spatial data
- Ability to construct multi-objective land use models
- Comprehension of foundational spatial data concepts
Team Collaboration
- Strong teamwork skills illustrated in my role as Senior Resident where I worked collaboratively in a student and staff team to deliver college initiatives and ensure wellbeing of residents.
Verbal and written communication, Public Speaking
- Skilled in interpersonal and written communication developed throughout my various customer service roles
- Confidence in public speaking illustrated in my role as a Gallery Assistant where I give science presentations to large groups
Fast Learner
- Ability to research and identify core concepts swiftly as is necessary in my science communication and volunteer experience
Problem Solving and Critical Thinking
- Experience in responding to critical incidents on short notice demonstrated in my Senior Resident and Questacon responsibilities where I administered immediate assistance while ensuring the safety, confidentiality, and well-being of people in distress
Volunteer and Extra-Curricular Experience
Marine Conservation Volunteering 2023
- Produced infographics for ANU Researcher Dr Jennie Mallela presenting her monitoring results on Indian Ocean reefs. Infographics were presented to stakeholders and local communities.
Fenner Green Volunteer 2021
- Worked to improve the sustainability of Fenner Hall Residential College at ANU by organising events promoting awareness of environmental issues and implementing initiatives such as battery recycling and recyclability programs.
Sony Camp Program 2018
- Provided three days of respite to parents by being responsible for a child with special needs.
Supporting Lead in Fenner Hall Play 2022
- Performed as a supporting lead in the 2022 ANU Fenner Hall play 'Witness for the Prosecution'
References
Jessica Ward
Questacon - The National Science and Technology Centre
APS 6 Visitor Experiences Team Leader
Jessica.Ward@questacon.edu.au
02 670 2897
Zoya Fong
Questacon - The National Science and Technology Centre
APS 5 Visitor Services Coordinator
Zoya.Fong@questacon.edu.au
02 670 2897
Timeline
Questacon Assistant
Questacon National Science And Technology Centre
08.2023 - Current
Gallery Assistant
Questacon National Science And Technology Centre
06.2022 - Current
Senior Resident
Fenner Hall, Australian National University
01.2022 - 12.2022
Bachelor of Environment And Sustainability -
Australian National University
Bachelor of International Relations -
Australian National University
High School Diploma -
Marist Sisters College Woolwich
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