Michael Billy Hostiadi
Perth,WA
Summary
I have extensive experience working in two different clothing stores, including Von Dutch, one of the most recognized and respected brands in the fashion industry. At Von Dutch, I thrived in a high-pressure, fast-paced environment where I developed strong sales techniques, mastered inventory management, and consistently exceeded customer service expectations. Working in such a popular brand allowed me to sharpen my ability to connect with diverse customers, understand their needs, and provide personalized recommendations. In both roles, I became skilled in merchandising, managing product displays, and staying current with fashion trends to drive sales. My experience in these demanding retail environments has given me a solid foundation to excel as a sales associate in a sneakers store.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Von Dutch Store Ubud
08.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Product Knowledge: Familiarity with different types of sneakers (brands, styles, materials, sizes, etc.).
- Communication Skills: Clear and effective verbal communication to explain product features, benefits, and promotions.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Time Management & Multitasking: Efficiently managing time between assisting customers, stocking shelves, and processing payments.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Retail Sales Associate
KARUNG JANTAN Cloting Store
12.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Recommended complementary purchases to customers, increasing revenue.
- Adaptability: Flexibility to handle varying levels of foot traffic, especially during peak times (sales seasons, holidays).
- Attention to Detail: Ensuring accurate product placement, price tagging, and stock replenishment.
- Physical Stamina: Retail roles often require standing for long periods, moving stock, and keeping the store organized.
Education
High School Diploma -
Curtin University
Perth, WA06.2023
Skills
Customer Service
Teamwork
Problem-Solving
Teamwork and Collaboration
Customer Assistance
Time Management
Retail Sales
Store Opening and Closing
Flexible Schedule
Product Knowledge
Professional Appearance
Conflict Resolution
Languages
Estonian
Native or Bilingual
Timeline
Retail Sales Associate
Von Dutch Store Ubud
08.2023 - 06.2024
Retail Sales Associate
KARUNG JANTAN Cloting Store
12.2022 - 03.2023
High School Diploma -
Curtin University
Similar Profiles
MICHAEL PHAMMICHAEL PHAM
GLOBAL SALES DIRECTOR at Von Dutch LLCGLOBAL SALES DIRECTOR at Von Dutch LLC
Callum VollerCallum Voller
Shop Manager at Dutch Vinyl Record StoreShop Manager at Dutch Vinyl Record Store
Marissa Morina MaribethMarissa Morina Maribeth
Duty Manager at Ubud PropertyDuty Manager at Ubud Property