Michel Schuhmacher

Started and designed Bella Bodies Australia as a woman's intimates brand in 2006.

Very quickly Bella Bodies was featured on Channel 10 news and A current affair.

Began selling wholesale nationwide along with creating our own online store.

Have been selling and presenting live on Shopping TV here in Australia for 16 years and in the United Kingdom for 8 years. The team is run by our General Manager who oversees the marketing, warehouse, and overall day to day activiites and warehouse staff.

Currently embarking on finding more sales channels and expanding offering of other items that will go well with current ones

Currently we have 7 staff members

• Booked tickets for air, rail and ground transportation.
• Developed loyal client base due to excellent listening and research skills and keen understanding of travel budgets.
• Applied fare rules equitably to effectively meet needs of diverse business clients.
• Booked transportation and coordinated schedules for conferences and meetings.
• Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.

• Monitored guest feedback, using to improve service and departmental operations.
• Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
• Oversaw regulated greeting and internal processing of guests upon arrival.
• Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
• Planned and implemented promotional activities to increase customer satisfaction.
• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.

• Worked closely with clients to understand unique needs and meet specific travel desires.
• Organized trips for individual, family and business travellers.
• Handled sensitive information with professionalism and discretion.
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
• Collected, handled and documented payments for travel services and associated feels.
• Informed clients of travel policies and utilized preferred vendors to maximize company profits
• Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.