Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Michelle Border

Michelle Border

Gold Coast,QLD

Summary

Talented manager/team member with expert team leadership, planning and organizational skills built during successful career.

Smoothly equip employees to independently handle daily functions and meet customer needs.

Hardworking and passionate job seeker with strong organizational skills To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Intermittent Op shop Volunteer

Lifeline Southport
01.2019 - 01.2023
    • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Listened to customer needs and desires to identify and recommend optimal products.

Manager

Telstra Business Centre Darwin
01.2015 - 01.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Built relationships with customers to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

New Fashion Store Organiser

Fashion Plus
03.2013 - 03.2014
    • Managed and maintained purchase orders and invoices.
    • Encouraged customers to find accessories and other upsell items to complete ensembles.
    • Applied skill in colour theory and composition to bring client visions to fruition.
    • Dressed and accessorized mannequins to highlight featured clothing and accessories.
    • Gained extensive knowledge of latest fashion trends and styles to provide customers with up-to-date advice.

Real Estate Sales Consultant

Ray White
01.2003 - 01.2009
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Business liaison officer

Telstra
01.1994 - 01.2002
  • Set up of new stores, shop management
  • Staff supervision, sales and sales maintenance duties, expo and road shows
  • Liaised between internal departments and external partners to promote efficient communication and collaboration.
  • Frequently inspected production area to verify proper equipment operation.
  • Investigated escalated liaison issues and implemented appropriate tactics for swift resolution

Education

High School Diploma -

Bexley High School

Skills

    • Staff Development
    • Performance Management
    • Sales and Marketing
    • Budget Control
      • Policy and Procedure Development
      • Sales Techniques
      • Team Leadership

Certification

  • Certificate II in Security Operations
  • QLD Blue card
  • Psychological First Aid
  • 2023 Certificate First aid

Timeline

Intermittent Op shop Volunteer

Lifeline Southport
01.2019 - 01.2023

Manager

Telstra Business Centre Darwin
01.2015 - 01.2016

New Fashion Store Organiser

Fashion Plus
03.2013 - 03.2014

Real Estate Sales Consultant

Ray White
01.2003 - 01.2009

Business liaison officer

Telstra
01.1994 - 01.2002

High School Diploma -

Bexley High School

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Michelle Border