Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Michelle Kusuma Putra

Brisbane City,QLD

Summary

Fluent in English and Indonesian, outgoing, driven and determined, bubbly personality, friendly, and passionate about customer service. Work experience were mainly in front of house and customer service (cafe/ restaurant/ bar) and working with children (assistant childcare educator). Currently seeking a role as front of house, waitress, or barista in training. I have RSA and RSG certificate, food safety training certificate, fist aid and CPR certificate, and I have done barista training (but never worked as one).


Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Educator

Avenues Montessori Children's House
08.2023 - 11.2023
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Assisted lead educator with classroom management and document coordination to maintain positive learning environment.
  • Learned Montessori method of practice and kept up with professional development

Casual Assistant Educator

Edge Early Learning
02.2023 - 06.2023

Included in educator to child ratio

Assist in supervision of children

Assist lead educators in running activities and daily documentation

Maintain hygiene of the physical environment

Ensure safety of children during activity, mealtime, naptime, and transition

Front of House Team Member

Stone Artistan Bakery
06.2022 - 08.2022

Paid casual position

Front of House Casual Team Member

Andonis Cafe
04.2022 - 06.2022

Paid casual position

  • Customer service
  • Register and order taking
  • Clear and set tables
  • Run food and drinks

Front of House Casual Team Member

Pig N Whistle Queen Street Mall
11.2021 - 03.2022

Paid casual position

  • Greet customers upon entry
  • Check for proof of vaccination
  • Deliver food and drinks to table
  • Communicate between customers and kitchen or bar staff
  • Clean tables

Front of House Casual Team Member

Xcargo
09.2021 - 12.2021

Paid casual position

  • Serve customers
  • Clean up tables
  • Receive feedback from customers and communicate it to managers, kitchen staff, or bartenders

Griffith Mates Paid Talent Pool

Griffith University
10.2020 - 06.2021

Paid casual position

  • Making phone calls
  • Non-academic peer mentoring
  • Collecting surveys

Griffith Mates

Griffith University, Nathan Campus
06.2020 - 06.2021

Volunteer position

  • Help to welcome new students during orientation week
  • Assist during events
  • Non-academic peer mentoring

Peer Assisted Learning

Griffith College, Mount Gravatt
06.2018 - 07.2019

Volunteer position

  • Learning facilitation
  • Preparation strategies
  • Questioning techniques
  • Active and collaborative learning

Student Mentor

Griffith College, Mount Gravatt
02.2017 - 10.2017

Volunteer position

  • Communication, listening, and interpersonal skills
  • Organisational skills
  • Team work skills
  • Leadership skills
  • Problem solving skills
  • Referral skills

Student Liaison Committee

Griffith College, Mount Gravatt
02.2017 - 10.2017

Volunteer position

  • Communication, listening, and interpersonal skills
  • Organisational skills
  • Leadership skills
  • Problem solving skills
  • Negotiation skills

Retail Assistant

@mylovecosmetics On Instagram
08.2016 - 09.2016

Paid position

  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.

Internship Teacher

Sekolah Kasih Bagi Bangsa
01.2015 - 04.2016

Paid internship position

  • Teach English Language for kindergarten up until year 2
  • Increased English speaking ability in students of non-English speaking background
  • Manage class room
  • Communicate with students, and homeroom teachers
  • Develop lesson plans

Education

Certificate III - Early Childhood Education And Care

TAFE Queensland
South Bank, QLD
06.2023

Bachelors of Psychological Science/ Criminology -

Griffith University
Mount Gravatt, QLD
2022

Diploma - Criminology And Criminal Justice

Griffith College
Mount Gravatt, QLD
2019

Foundation Program -

Griffith College
Mount Gravatt
10.2017

Skills

  • Strong communicator
  • Cultural awareness
  • Diversity awareness
  • Literacy skills
  • First aid and CPR certified
  • Standard mental health first aider
  • Committed to continuous improvement
  • Life-long and life-wide learner
  • Fluent in English and Indonesian
  • Works well as part of team or independently

Certification

  • Australian Barista School - Barista Course
  • Responsible Service of Alcohol (RSA)
  • Responsible Service of Gambling (RSG)
  • Provide First Aid and CPR
  • Accredited Mental Health First Aider

Affiliations

  • Lyn Tracey (Student Learning Advisor at Griffith College)
    Phone: +61 (0) 7 3735 5813
    Email: lyn.tracey@griffithcollege.edu.au
  • Myesa Mahoney (Program Convenor of Criminology and Criminal Justice at Griffith College)
    Phone: 3735 6879 or 0488516688
    Email: myesa.mahoney@griffithcollege.edu.au
  • Ruby Seddon (Former Manager at Stone Artisan Bakery)
    Mobile: 0421087995
  • Aminah Kassem (friend/ former classmate)
    Mobile: 0420316019
    Email: aminah.kassem97@gmail.com
  • Bryce Ford (friend/ former classmate/ done a group presentation together)
    Mobile: 0499968565
    Email: bryce.ford998@gmail.com
  • Daniela Castaneda Mora (friend/ former classmate)
    Mobile: 0413189975
    Email: dany.castanedamora@gmail.com

Timeline

Assistant Educator

Avenues Montessori Children's House
08.2023 - 11.2023

Casual Assistant Educator

Edge Early Learning
02.2023 - 06.2023

Front of House Team Member

Stone Artistan Bakery
06.2022 - 08.2022

Front of House Casual Team Member

Andonis Cafe
04.2022 - 06.2022

Front of House Casual Team Member

Pig N Whistle Queen Street Mall
11.2021 - 03.2022

Front of House Casual Team Member

Xcargo
09.2021 - 12.2021

Griffith Mates Paid Talent Pool

Griffith University
10.2020 - 06.2021

Griffith Mates

Griffith University, Nathan Campus
06.2020 - 06.2021

Peer Assisted Learning

Griffith College, Mount Gravatt
06.2018 - 07.2019

Student Mentor

Griffith College, Mount Gravatt
02.2017 - 10.2017

Student Liaison Committee

Griffith College, Mount Gravatt
02.2017 - 10.2017

Retail Assistant

@mylovecosmetics On Instagram
08.2016 - 09.2016

Internship Teacher

Sekolah Kasih Bagi Bangsa
01.2015 - 04.2016

Certificate III - Early Childhood Education And Care

TAFE Queensland

Bachelors of Psychological Science/ Criminology -

Griffith University

Diploma - Criminology And Criminal Justice

Griffith College

Foundation Program -

Griffith College
  • Australian Barista School - Barista Course
  • Responsible Service of Alcohol (RSA)
  • Responsible Service of Gambling (RSG)
  • Provide First Aid and CPR
  • Accredited Mental Health First Aider
Michelle Kusuma Putra