Michelle Harwood
Summary
Accomplished career public servant with expertise in Human Resources with a genuine passion for creating and implementing innovative HR policies and strategies. Dedicated to building effective and productive relationships by fostering positive work environments to increase efficiencies and achieve results. A strategic thinker with an outcomes mindset and ability to approach situations with a focus on delivering quality HR services and make a positive impact. Extensive HR experience, strong leadership and interpersonal skills.
Overview
29
29
years of professional experience
Work History
Assistant Director
Australian Public Service Commission
10.2022 - Current
- Lead and deliver whole of Government digital study to work programs, specifically marketing, attraction, recruitment, matching and placement of program participants.
- Develop strategic and innovative recruitment approaches to source digital specialists and strengthen digital pathways across Government.
- Manage digital program governance, cost recovery, procurement and communication strategies.
- Provide high level advice and guidance to senior management and stakeholders.
- Lead the team responsible to recruit for multiple digital entry level programs.
- Work collaboratively to deliver on business outcomes by goal setting, communicating effectively, continuously evaluating and improving.
- Represent Digital Profession and Digital Emerging Talent Programs by engaging with government agencies at forums such as career fairs, workshops and events to promote digital entry level pathways.
- Provide high quality analysis, reporting, operational management and assurance to comply with relevant legislation and policy.
Program Officer
Australian Public Service Commission
09.2021 - 10.2022
- Administer whole of Government recruitment for digital study to work programs, including attraction and recruitment of program participants
- Collaborate with internal and external stakeholders including other government agencies to ensure positive outcomes for participants and digital programs
- Promote digital programs, engage with potential applicants, and contribute to selection and assessment methodology
- Coordinate placement of digital graduates, cadets and apprentices, provide advice and support to program participants.
- Identify, develop and implement strategies, plans and initiatives to support Digital programs by considering future needs, direction and changing environment
- Manage work allocation, assisting with determining team priorities and workflow to meet deadlines.
Assistant Director
Digital Transformation Agency
09.2020 - 09.2021
- Provide support and advice to senior leaders and employees regarding performance, people conditions and payroll
- Research, develop and implement HR strategies, frameworks and policies
- Manage employee data and metrics activities, including internal monthly reporting and external reporting
- Actively lead Performance and People Conditions team to provide responsive, accurate and professional advice to APS and SES employees relating to remuneration, employment conditions, DTA performance framework and associated policies
- Sensitively manage performance and conduct function by appropriately handling complex cases
- Proactive review and update of business processes to ensure effectiveness and efficiency is maintained.
Senior Human Resources Advisor
Digital Transformation Agency
01.2017 - 08.2020
- Administration of DTA recruitment function, including facilitating employment offers: ongoing/non-ongoing engagements, s26 transfers, promotions and secondments
- Timely provision of responses to APS recruitment queries in accordance with Enterprise Agreement, policies or legislation
- Providing accurate and timely advice to management and staff on a range of recruitment and general HR related issues in accordance with legislative requirements, as well as DTA HR policies, guidelines, and procedures
- Collaborating, consulting, and communicating with wide range of stakeholders within the DTA, and across public and private sectors
- Design and implementation of new digital onboarding and induction system (HROnboard)
- Facilitate professional relationships with shared service provider to deliver seamless onboarding and quality outcomes.
Senior Recruitment Advisor
Department Of Employment
07.2010 - 12.2016
- Support Departments by reviewing and providing advice on business cases to fill critical roles
- Manage team workload and group mailbox by distributing/delegating appropriately
- Maintain strong professional relationships with colleagues in SSC and partner agencies to provide consultant style advice relating to APS recruitment processes, policies and legislation
- Respond to complex internal and external enquiries
- General processing such as letters of offer, commencement documentation, advertising internal and external vacancies, monitoring probation and maintaining electronic records
- Input, upload, update and maintain data in eRecruit – online recruitment system.
Recruitment Advisor
DEEWR
03.2009 - 06.2010
Recruitment Advisor and Manager
DEST
01.2006 - 02.2009
Recruitment and Establishments Officer
ASIO
10.1999 - 12.2005
Security Vetting Officer
Department Of Defence
01.1995 - 09.1998
Education
Diploma of Business - Human Resource Management
Canberra Institute of Technology (CIT)
2004
Certificate 4 - Human Resources Management
Canberra Institute of Technology (CIT)
2003
Year 12 Certificate -
Copland College
1993
Skills
- Experience in dynamic, fast-paced Human Resources (HR) environments
- Strong communication and interpersonal skills with ability to articulate and engage with stakeholders
- Ability to strategically align HR objectives to business plans
- Able to grasp new concepts efficiently, think analytically and be resourceful
- Strong leadership and mentoring skills focusing on individual and collective development
- Resilient, adaptable, professional, and ethical
- Self-motivated with enthusiastic personality
- Digital literate and competent, with experience across multiple systems and applications
Timeline
Assistant Director
Australian Public Service Commission
10.2022 - Current
Program Officer
Australian Public Service Commission
09.2021 - 10.2022
Assistant Director
Digital Transformation Agency
09.2020 - 09.2021
Senior Human Resources Advisor
Digital Transformation Agency
01.2017 - 08.2020
Senior Recruitment Advisor
Department Of Employment
07.2010 - 12.2016
Recruitment Advisor
DEEWR
03.2009 - 06.2010
Recruitment Advisor and Manager
DEST
01.2006 - 02.2009
Recruitment and Establishments Officer
ASIO
10.1999 - 12.2005
Security Vetting Officer
Department Of Defence
01.1995 - 09.1998
Diploma of Business - Human Resource Management
Canberra Institute of Technology (CIT)
Certificate 4 - Human Resources Management
Canberra Institute of Technology (CIT)
Year 12 Certificate -
Copland College
Similar Profiles
Chloe GorzalkaChloe Gorzalka
A/g Team Leader, Talent Acquisition at Australian Transaction Reports And Analysis CentreA/g Team Leader, Talent Acquisition at Australian Transaction Reports And Analysis Centre
ILEINI TALOAILEINI TALOA
Senior Advisor, Leadership and Development Workstream at Public Service Fale, Public Service CommissionSenior Advisor, Leadership and Development Workstream at Public Service Fale, Public Service Commission
Monica KamandaMonica Kamanda
Human Resource Intern at Public Service Commission (Public Procurement Regulatory Authority)Human Resource Intern at Public Service Commission (Public Procurement Regulatory Authority)