Michelle Reinhardt

• Greeting and welcoming guests
• Serving food and beverages
• Bartender and Barrister
• Maintaining the High-End Luxury status of the Lodge
• Creating a positive customer experience and maintaining the overall reputation of the business
• Collaboration and communication with kitchen and other staff

• Handling ropes on board
• Cleaning and maintenance on deck
• Filleting and packing fish on board
• Maintenance of fishing rods
• Preparing catering for customers on board
• Supporting customers while fishing
• NT Fisheries reporting online

• Cleaning & feeding abalone
• Processing & packing abalone
• Cleaning processing room
• Supporting biologist at the abalone nursery

• Cleaning & feeding abalone on farm
• Processing & packing abalone
• Cleaning processing room

• Operating tractors and other vehicles on the fields
• Clearing out 500 acres of burnt pine forest

• Deckhand for group and private charters
• Handling ropes
• Cleaning and maintenance on deck
• Supporting customers on board
• SA Fisheries reporting
• Safety Instructions for customers on board

• Led group classes for a maximum of 8 students
• Assisted students with proper alignment and breath-work techniques
• Created meditations, playlists and sequences for each class

• Retail Sales using Osipos Software
• Restocking the store
• Opening and closing the store
• End of day reporting
• Creative display of new products

• Maintaining safety and customer service on the vessels
• Safety instructions for customers
• Food and drink sales to customers on board
• Assisting captain and mate to handle ropes and boarding
• Cleaning on deck

• Led group classes for up to 14 students
• Assisted students with proper alignment and breathing techniques
• Created my own sequences, playlists and themes for each class

• Assistant business development unit & new business customers
• Organizational lead & team socializer
• Service design workshops for new customers
• Monitoring leads, deals & KPIs via HubSpot
• Agile working environment

• Junior Sales Manager for two international customers
• Coordination & organization of subsidiaries in Europe and NAFTA region
• Organization of weekly jour fixes
• Weekly KPI reporting & monitoring
• Interface between sales, customer service, technicians and subsidiaries

Mandatory B2B internship part of my Bachelor's degree program. Getting insight and hands on experience into marketing strategies of a globally operating corporation. Creating Powerpoint presentations for sales department in cooperation with technicians.

Mandatory technical B2C sales internship part of my Bachelor's degree program. Advising and consulting customers in the lighting department. Keeping department in order and restocking products from warehouse.