Michelle ROSER
Cambridge Park NSW,NSW
Summary
Dedicated Community Support Worker with expertise in medication administration, client advocacy, and care plan development. Committed to enhancing quality of life through effective documentation management and community engagement.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Community Support Worker
Lifestyle solutions/Possability.org.au
04.2023 - Current
- Assisted individuals with daily living activities and personal care needs.
- Maintained accurate documentation of client interactions and progress notes.
- Provided transportation for clients to various appointments or activities as required.
- Provided support to individuals with disabilities in activities of daily living.
- Monitored medications and assisted with medication administration as needed.
- Facilitated recreational activities that encouraged socialization and skill development.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Supervised daily hygiene and skills to promote self-sufficiency.
Extra/Actor
MCTV
Sydney, NSW
03.2017 - 09.2024
- Participated in background scenes for live television broadcasts.
- Followed directions from directors and producers during filming sessions.
- Auditioned for roles in both theatrical and television projects.
Security Officer
Isec
Sydney, NSW
02.1997 - 02.2024
- Conducted regular patrols to detect and prevent security breaches.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained high levels of alertness throughout shifts.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
Community Support Worker
Lifestyle solutions.org.au
, NSW
01.2005 - 02.2021
- Assisted individuals with daily living activities and personal care needs.
- Facilitated social and recreational activities to promote engagement and inclusion.
- Maintained accurate documentation of client interactions and progress notes.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Participated in team meetings, providing input regarding client care plans.
- Monitored medications and assisted with medication administration as needed.
Loss Prevention Officer
K Mart Australia pty ltd
Penrith , NSW
05.1994 - 01.2006
- Monitored store premises to prevent theft and ensure safety compliance.
- Conducted regular surveillance using CCTV and security systems for risk assessment.
- Collaborated with management to develop loss prevention strategies and training programs.
- Responded promptly to incidents, documenting details for investigation purposes.
- Trained staff on loss prevention techniques and customer service best practices.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Education
High School Diploma -
Nepean High School
Emu Plains, NSW09-1992
Skills
- Medication administration
- Client advocacy
- Care plan development
- Documentation management
- Transportation coordination
- Community engagement
Certification
- Security License
- NSW Drivers License
- NSW Boat License
- NSW High Risk work License
- NSW Motorcycle license
- RSA/RCG Competency card
Timeline
Community Support Worker
Lifestyle solutions/Possability.org.au
04.2023 - Current
Extra/Actor
MCTV
03.2017 - 09.2024
Community Support Worker
Lifestyle solutions.org.au
01.2005 - 02.2021
Security Officer
Isec
02.1997 - 02.2024
Loss Prevention Officer
K Mart Australia pty ltd
05.1994 - 01.2006
High School Diploma -
Nepean High School