Michelle Yates
Bendigo,VIC
Summary
Highly motivated Dispensary Technician with 26 years of Community Pharmacy experience. Strong work ethic, adaptability and exceptional interpersonal skills with a desire to take on new challenges.
Overview
26
26
years of professional experience
Work History
Dispensary Technician
Bendigo UFS Pharmacies
Bendigo, VIC
05.2008 - Current
- Accurately dispense prescriptions and communicate any changes or interactions to the pharmacist.
- Stock control- the ordering and management of dispensary stock and over the counter stock.
- Pack dosage administration aids (WebsterPaks).
- Liaise with patients, their families, medical clinics, care homes and hospitals regarding discharging patients and medication changes.
- Assisting customers in the pharmacy with product selection and advice.
- Pharmacy administration tasks including preparing the banking, preparing the pharmacy claim, maintaining patient records for websterpaks.
- Mentoring newly recruited team members.
- Provide first aid.
Dispensary Technician
Eaglehawk Healthwise Pharmacy
Eaglehawk, VIC
01.2000 - 05.2008
- Accurately dispense prescriptions and communicate any changes or interactions to the pharmacist.
- Stock control- the ordering and management of dispensary stock.
- Pack dosage administration aids (WebsterPaks).
- Liaise with patients, their families, medical clinics, care homes and hospitals regarding discharging patients and medication changes.
- Pharmacy administration tasks including, maintaining patient records for websterpaks, preparing the pharmacy claim.
- Assisting customers in the pharmacy with product selection and advice.
- Housekeeping.
- Home deliveries.
Pharmacy Assistant/Dispensary Technician
Birks Chemists
Adelaide, SA
11.1997 - 01.2000
- Assisting customers in the pharmacy with product selection and advice.
- Accurately dispense prescriptions under the guidance of a Pharmacist.
- Stock control- the ordering and management of over the counter stock.
- Preparing the pharmacy claim.
- Home deliveries.
- Gift wrapping.
- Housekeeping.
Education
HLTAID009 Provide CPR Refresher -
Access Australia Group
Bendigo, VIC05-2023
HLTAID009 Provide CPR Refresher -
Access Australia Group
Bendigo, VIC05-2022
HLTAID011 Provide First Aid -
Access Australia Group
Bendigo, VIC05-2021
Victorian Dispensary Refresher Course - Dispensary Technician
Pharmacy Guild of Australia
Ballarat, VIC01-2001
Grade 3 Dispensary Course - Community Pharmacy Operations
The Pharmacy Guild of Australia
South Australia01-1999
Pharmacy Retail Operations Sales -
Nastec Solutions
Adelaide, SA01-1997
Completion of Year 10 -
Eaglehawk Secondary College
Eaglehawk, VIC01-1996
Various Training Modules - Health And Wellness
Pharmaceutical Society of Australia
OnlineSkills
- Excellent communication skills
- Extensive experience using Fred dispense, Consis robotic dispensing, MedsPro, WebsterCare, MedView flow and Mountain top POS
- Accurate, efficient and organised
- Excellent attention to detail
- Team player who can also work well independently
- First aid certification
- Administration, Cash handling/Banking
- Exceptional customer service skills
- Extensive product knowledge
- Reading and interpreting Prescriptions and drug charts
Referee #1
- Name: Lauren Bonora
- Title: Pharmacist
- Organisation: Bendigo Health
- Phone Number: 0437 554 624
- Email: laurenbonora@gmail.com
Referee #2
- Name: Tegan Ward
- Title: Pharmacist
- Organisation: Bendigo UFS Pharmacies
- Phone number: 0437 683 694
- Email: tegankward@gmail.com
Referee #3
- Name: Mohamed Bassuny
- Title: Pharmacist in charge
- Organisation: Bendigo UFS Pharmacies
- Phone number: 0426 678 492
- Email: mbussuny@bendigoufs.com.au
Referee #4
- Name: Megan Oliver
- Title: Pharmacist
- Organisation: Bendigo Health
- Phone number: 0408 503 477
- Email: megan-54@hotmail.com
Timeline
Dispensary Technician
Bendigo UFS Pharmacies
05.2008 - Current
Dispensary Technician
Eaglehawk Healthwise Pharmacy
01.2000 - 05.2008
Pharmacy Assistant/Dispensary Technician
Birks Chemists
11.1997 - 01.2000
HLTAID009 Provide CPR Refresher -
Access Australia Group
HLTAID009 Provide CPR Refresher -
Access Australia Group
HLTAID011 Provide First Aid -
Access Australia Group
Victorian Dispensary Refresher Course - Dispensary Technician
Pharmacy Guild of Australia
Grade 3 Dispensary Course - Community Pharmacy Operations
The Pharmacy Guild of Australia
Pharmacy Retail Operations Sales -
Nastec Solutions
Completion of Year 10 -
Eaglehawk Secondary College
Various Training Modules - Health And Wellness
Pharmaceutical Society of Australia
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