Micky Niramit

• Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
• Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
• Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
• Handled customer complaints professionally and efficiently, resulting in increased repeat business.
• Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
• Managed reservations and seating arrangements, minimizing wait times for walk-in guests.
• Served as an effective liaison between kitchen staff and customers, addressing any dietary restrictions or special requests accurately.
• Streamlined order taking process by utilizing point-of-sale systems effectively, leading to faster order processing times.
• Established welcoming atmosphere by greeting each guest warmly.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Utilized POS system to receive and process food and beverage orders.

• opening and closing the cafe.

• Resolved guests complaints while maintaining positive customer environment.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Addressed guest concerns and resolved all issues to guests' satisfaction.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Established welcoming atmosphere by greeting each guest warmly.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Processed customer payments and balanced cash drawers.
• Utilized POS system to receive and process food and beverage orders.
• Cleaned and organized kitchen, dining and service areas.
• Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.

• Greeted customers and provided menus upon arrival to dining room.
• Established rapport with customers by providing friendly and attentive service.
• Deliver food orders from kitchen to customers' tables rapidly and accurately
• Act as contact point between Front of House and Back of House staff
• Assist wait staff with table setting by fetching and placing
• Appropriate tableware, eating utensils and napkins
• Remove dirty dishes and utensils
• Collaborated well with other food runners to deliver orders accurately.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Completed credit payments via card processing systems.
• Served food and beverages promptly with focused attention to customer needs.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with fellow team members to maintain smooth operations during high-volume periods.

• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Returned emptied garbage receptacles to proper locations.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Washed and put away kitchen dishes, utensils and glassware.

• Preparing and serving food and drinks
• Taking orders from customers
• Selling donuts and all breads
• Clearing up used dishes and cutlery from tables and wiping them down, ready to reset
• Taking dirty plates and cutlery to kitchen for washing
• Refilling drink fridges and snack displays
• Cleaning and maintaining service area to food safety standards.

• Posing for photo and video shoot
• Walking on runways to model fashion
• Promoting Clothing, accessories, jewelry and other products
• Identifying job opportunities and communicating with clients
• Travelling to different locations to participate in shoots

• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
• Aided colleagues, manager, parents and guardians through regular communication and assistance.
• Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives

• Remained available 9 hours daily to respond to guest needs, complaints or inquiries
• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
• Aided colleagues, manager, parents and guardians through regular communication and assistance.

• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
• Kept reception area clean and neat to give visitors positive first impression.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

• Assist with complete setup and breakdown of banquet area
• Relay food and beverage orders
• Maintain high level of cleanliness and awareness of sanitary practices
• Anticipate guests' needs and exceed customer service expectations
• Respond urgently and appropriately to any concerns
• Present in professional appearance and mannerisms.
• Applied effective time management techniques to meet tight deadlines