Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mija Dutina

Leppington

Summary

Professional retail worker with solid experience and readiness for employment. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Reliable, efficient, and capable of building positive customer relationships. Leveraging strong communication and time management skills, I consistently reduced project turnaround times and enhanced client satisfaction through effective collaboration and creative problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Copy and Print Specialist

Officeworks
08.2024 - Current
  • Produced custom-printed materials catering to specific client requirements while adhering to strict deadlines.
  • Performed regular maintenance checks on all equipment which resulted in minimal downtime due to technical issues.
  • Implemented quality control measures that reduced errors, minimizing reprints and improving overall product quality.
  • Maintained a well-organized workspace, leading to improved efficiency and faster project completion times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Barista

14 North 108 East
03.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sandwich Artist

Subway
04.2021 - 07.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Education

Bachelor in Psychology, Criminology - Social Sciences

University of Technology Sydney
Sydney, NSW
05-2028

Skills

  • Strong attention to detail
  • Critical thinking
  • Effective communication
  • Creative problem-solving
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer service excellence

Certification

High School Certificate (HSC) – 2024
Cecil Hills High School

  • Achieved strong academic results with high performance in: Legal Studies, Economics, Business Studies, English Advanced
  • Developed skills in critical thinking, research, writing, and effective communication
  • Engaged actively in both individual and group learning tasks

Certificate III in Business – 2024
TAFE NSW

  • Gained practical skills in business administration, communication, and customer service
  • Developed proficiency in office technologies and workplace procedures
  • Completed coursework in business operations, teamwork, and workplace safety

Barista Certificate – 2024
CBD College Pty Ltd

  • Completed hands-on training in espresso preparation and coffee service
  • Learned milk texturing, machine maintenance, and customer interaction skills
  • Gained insight into fast-paced hospitality environments

Languages

Serbian
Full Professional

Timeline

Copy and Print Specialist

Officeworks
08.2024 - Current

Barista

14 North 108 East
03.2024 - 08.2024

Sandwich Artist

Subway
04.2021 - 07.2024

Bachelor in Psychology, Criminology - Social Sciences

University of Technology Sydney

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Mija Dutina