Mika Patrick
Mundaring,WA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Woolworth's. Excelled in problem-solving and computer skills, effectively managing high-stress situations and mentoring staff. Achieved significant improvements in team collaboration and customer service excellence, showcasing adaptability and attention to detail without relying on numerical percentages.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Team Member
Woolworth's
11.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Mentored junior staff members on best practices for retail salesmanship and customer service excellence.
- Managed daily store operations to ensure clean, organized, and efficient retail environment.
- Demonstrated adaptability by effectively managing multiple projects simultaneously in fast-paced retail setting.
- Handled customer inquiries and suggestions courteously and professionally.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Team Member
Sanity Entertainment
03.2022 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to develop innovative sales strategies and marketing materials.
- Processed product returns and assisted customers with other selections.
- Utilized data-driven insights from regular reporting to refine tactics continuously, leading up-to-date, informed decision-making processes.
Crew Team Member
Domino's Pizza
06.2021 - 01.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree -
Kalamunda Senior High School
Kalamunda, WA 02.2019 - 11.2023
Skills
Customer Service
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Flexible Schedule
Computer Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
Team Member
Woolworth's
11.2022 - Current
Sales Team Member
Sanity Entertainment
03.2022 - 07.2022
Crew Team Member
Domino's Pizza
06.2021 - 01.2022
No Degree -
Kalamunda Senior High School
02.2019 - 11.2023
Similar Profiles
Keria NuruKeria Nuru
Team Member at Woolworth'sTeam Member at Woolworth's
Joel McNamaraJoel McNamara
3rd In Charge (3IC) Nightfill at Woolworth's3rd In Charge (3IC) Nightfill at Woolworth's
Lisa DiLisa Di
Work Experience Student at Woolworth'sWork Experience Student at Woolworth's
Aiden ClothierAiden Clothier
Online Personal Shopper at Woolworth'sOnline Personal Shopper at Woolworth's
Emma EvansEmma Evans
Finance Assistant/Office Coordinator at Real Estate Institute Of Western AustrliaFinance Assistant/Office Coordinator at Real Estate Institute Of Western Austrlia