Summary
Overview
Work History
Education
Skills
Timeline
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MIKAELA QUIRINO

Gold Coast,QLD

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, always eager to learn new abilities and gain more knowledge to help me grow as an individual.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

Woolworths Group
Southport , QLD
10.2016 - Current
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Resolved customer complaints in a professional manner.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Operated cash registers to process payments for goods and services.

Party Host

AbraKIDazzle
Southport , QLD
09.2014 - 07.2015
  • Coordinated catering services indoors
  • Handled payments made by customers for services rendered during parties.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Assisted in preparing the entertainment program for the event.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Managed a team of volunteers to help execute tasks related to hosting the event.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.

Customer Service Cashier

K-Mart
Southport
11.2013 - 07.2014
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.

Education

High School Diploma -

Southport State High School
Southport, QLD
12-2017

Certificate III Childcare -

Kool Kids
11-2017

Skills

  • Customer Service
  • Guest Services
  • Order coordination
  • Cash Handling
  • Customer Complaint Resolution
  • Product Merchandising
  • Supervising
  • Product Knowledge

Timeline

Customer Service Cashier

Woolworths Group
10.2016 - Current

Party Host

AbraKIDazzle
09.2014 - 07.2015

Customer Service Cashier

K-Mart
11.2013 - 07.2014

High School Diploma -

Southport State High School

Certificate III Childcare -

Kool Kids

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MIKAELA QUIRINO