Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

MIKAELLA BERNABE

Summary

Dynamic and compassionate high school student with a history of enriching lives at TAFE NSW through dedicated aged care and meaningful engagement. Expert in complex problem-solving and customer assistance, demonstrating a unique blend of empathy and efficiency. Achieved significant improvements in client wellness and satisfaction, leveraging creative thinking and attention to detail to exceed expectations.

Overview

6
6
years of professional experience

Work History

Work Placement in Aged Care

Bossley Parkside Care Community
03.2024 - 07.2024
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored and assisted residents through individual service plans.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Volunteer

Church
02.2019 - Current
  • Prepared meals for church members and guests for funerals or special events.
  • Greeted guests with bulletins, directions, and friendly conversation.
  • Sourced and distributed food and supplies to those in need.
  • Participated in religious ceremonies and events.
  • Supported religious leaders in performing various duties.
  • Facilitated worship services, encouraging participation from congregation.
  • Provided guidance to members of congregation.
  • Educated members of congregation on religious beliefs and practices.
  • Assisted with organizing religious activities and services.

Kitchen Hand

Family Business
04.2023 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Education

Good Samaritan Catholic College
Hinchinbrook, NSW
09.2024

St Joseph's Trade Skill Centre
Hinchinbrook
09.2024

Skills

    • Complex Problem-Solving
    • Visual Merchandising
    • Goal-Oriented
    • Customer Needs Assessment
    • Customer Assistance
    • Sales and Promotions
    • Goal-Driven
    • Self Motivation
    • Adaptable and Flexible
    • Multitasking
    • Attention to Detail
    • Creative Thinking

Accomplishments

  • First aid certified
  • Achieved Junior School House Captain (2018)
  • Participated in pubic speaking (2017-2019)
  • Academic awards (2019-2021)

Interests

  • Fashion
  • Music
  • Literature

Timeline

Work Placement in Aged Care

Bossley Parkside Care Community
03.2024 - 07.2024

Kitchen Hand

Family Business
04.2023 - Current

Volunteer

Church
02.2019 - Current

Good Samaritan Catholic College

St Joseph's Trade Skill Centre

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MIKAELLA BERNABE