Mikayla Cooper
Perth
Summary
Detail-oriented and adaptable skills, with experience in retail customer service and laboratory techniques. Proven ability to work in a fast-paced environment, whether involving point-of-sale transactions and management of equipment and inventory in a retail setting or performing sample preparation and quality control tasks in a laboratory. Strong communication skills and commitment to accuracy and customer satisfaction. Adept in multitasking and time management, while following standards and safety protocols in different working environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail All-Rounder
Boddington IGA and Celebrations
Boddington
03.2024 - 05.2025
- Operated point-of-sale terminals to record customer purchases in Boddington IGA and Celebrations
- Followed all company policies related to the sale of alcoholic beverages.
- Communicated regularly with other staff members about inventory levels, pricing changes, and promotions.
- Ensured compliance with all health department regulations related to food safety and sanitation standards.
- Trained new employees on proper food handling techniques and safety regulations.
Deli Specialist
Mosman Fresh IGA
Mosman Park
07.2022 - 02.2024
- Prepared salads, sandwiches, wraps, and other hot foods according to customer orders.
- Basic barista skills, such as operating an espresso machine, frothing milk, and making specialty drinks.
- Operated slicers, scales, and other kitchen equipment in accordance with safety procedures.
- Maintained cleanliness of all areas in the deli department including counters, equipment, floors.
- Organized and maintained deli cases, shelves, and displays to ensure freshness of products.
- Adhered to health codes while preparing food items by wearing gloves and proper hair restraints.
- Ordered supplies as necessary to maintain adequate stock levels of merchandise.
Checkout Operator
Boddington IGA
Boddington
12.2021 - 07.2022
- Operated point-of-sale terminals to record customer purchases
- Followed store policies regarding returns, refunds, discounts
- Provided assistance to customers with product selection queries
- Assisted in the unloading and stocking of inventory items as needed.
- Performed opening and closing procedures for store registers as required.
Education
High School Diploma -
Narrogin Senior High School
Narrogin, WA 631210-2021
MSL40122 Cert IV in Laboratory Techniques -
LTT Group Perth
Osborne Park, WA 6017Skills
- Effective communication
- Customer service
- Time management
- Equipment maintenance
- Workplace safety compliance
- Cross-contamination prevention techniques
- Transfer specimens to growth media
- Inoculation
Certification
- RSA: Provide Responsible Service of Alcohol (SITHFAB021)
- Approved Liquor Manager: Attained Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor (MLPLCA001) - With updated license card
- I'm Alert Food Safety Training Certificate
- Covid Hygiene Certificate
- Certificate of Completion for the Work Safe SmartMove modules: General Module and Health and Community Services
Accomplishments
- Future Health Professional Program: Award for Completion of 2021 Future Health Professionals Program provided by Scitech Perth. Provided learning in practical skills from medical professionals, which included how to perform a renal biopsy, stapling and suturing wounds, specialties in paediatrics and midwifery, emergency department procedures and the construction of birthing kits.
Timeline
Retail All-Rounder
Boddington IGA and Celebrations
03.2024 - 05.2025
Deli Specialist
Mosman Fresh IGA
07.2022 - 02.2024
Checkout Operator
Boddington IGA
12.2021 - 07.2022
High School Diploma -
Narrogin Senior High School
MSL40122 Cert IV in Laboratory Techniques -
LTT Group Perth