Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikayla Gurney

Varsity Lakes

Summary

Dynamic professional with proven expertise in organization and time management honed at Wax Xpress and Medstock. Excelled in streamlining operations, enhancing customer relations, and maintaining meticulous records. Skilled in telephone communication and data entry, achieving increased efficiency and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Wax Xpress
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.

Stocker

Medstock
10.2024 - 02.2025
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Education

Year 12 Diploma -

Marymount College
Burleigh Heads, QLD
11.2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Scheduling
  • Customer/Client relations

Certification

Certificate III in Buisness

Timeline

Stocker

Medstock
10.2024 - 02.2025

Receptionist

Wax Xpress
08.2022 - Current

Year 12 Diploma -

Marymount College

Similar Profiles

CREATE PROFILE
Mikayla Gurney