Summary
Overview
Work History
Education
Skills
Referees
Timeline
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MIKAYLA MCMILLAN

Kalgoorlie,WA

Summary

I am a highly motivated 24-year-old seeking a casual/part-time position in a hospitality-based job and I have a strong desire to learn and grow in this field. With my many years of experience in this particular field, I bring a strong work ethic, dedication, and a willingness to learn and excel in this role. My outgoing and enthusiastic demeanour enables me to thrive in all situations, regardless of the level of complexity. I relish working collaboratively in a team environment, where I can draw on my strengths in communication, active listening, and adaptability to achieve common goals and targets. I am a dependable and punctual individual with a strong sense of responsibility and exceptional organizational skills. In May of last year, I completed the level 3 SIT Certificate in automotive engineering. I have just relocated to Kalgoorlie but previously in New Zealand, I was engaged working with Armstrong's Subaru (car dealership) and Ally&Sid (cafe.)

Overview

7
7
years of professional experience

Work History

Full-Time Service Groomer

Armstrong's Subaru
06.2023 - 07.2024
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Contributed to repeat business by developing strong relationships with clients through trustworthiness, reliability, and professionalism in all interactions.
  • Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.
  • Maintained records of cleaning activities.
  • Increased efficiency of detailing process by implementing time management strategies and prioritizing tasks.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Barista & All Rounder

ALLY & SID
12.2020 - 07.2024
  • During my three & 1/2 year tenure at ALLY&SID, I have had the opportunity to hone my coffee-making skills and expand my knowledge of the various methods used to create exceptional coffee
  • With a strong commitment to delivering the highest quality product, I take pride in ensuring that my coffee not only tastes great but is also visually appealing
  • As a result of my experience at ALLY&SID, I am confident in my abilities as a skilled barista, capable of producing consistently high-quality coffee that meets the highest standards of taste and presentation.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Apprentice Mechanic (work Experience)

Tim Ford Automotive
08.2022 - 05.2023
  • Unpaid work
  • Scanned vehicle computer systems using scanning tools, noting results down and repairing if needed.
  • Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
  • Repaired and replaced worn and damaged components.
  • Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
  • Demonstrated adaptability by working on various vehicle makes and models, broadening knowledge of different systems and components.
  • Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.

Checkout Operator/Cafe Barista

New World St. Martins
12.2017 - 12.2021
  • During my tenure as a Checkout Operator at New World St Martins spanning over three years and three months, I have developed robust customer service and communication skills
  • My experience has equipped me with the ability to interact with customers in a courteous and empathetic manner while also dealing with challenging situations tactfully
  • These skills have become second nature to me, and I believe they are invaluable in any service-oriented role
  • As a representative of the company, I have cultivated an awareness of the significance of professional presentation, and I make a conscious effort to maintain a professional demeanour at all times
  • Towards the end of my stint at New World, I was offered the opportunity to work at the cafe, where I developed expertise in coffee-making
  • This experience has further enhanced my ability to provide exceptional customer service, and I believe it could be a valuable addition to any team.

Education

Middleton Grange School

Level 3 Certificate in Automotive Engineering - Automotive Mechanics

Southern Institute Of Technology
05.2023

Skills

  • Responsibility - Committed to values such as trustworthiness and show great leadership
  • Organised - Helpful and considerate of others
  • Consistency - Try to treat everyone in the world fairly by setting up clear rules and adhering to them
  • Reliable - Values trust and am a very dependable individual to be around
  • Relater - Hard worker with others so goals can be achieved
  • Practical - Not hesitant to engage in practical, hands-on activities and eagerly embrace new challenges

Referees

Referees provided on request. 

Timeline

Full-Time Service Groomer

Armstrong's Subaru
06.2023 - 07.2024

Apprentice Mechanic (work Experience)

Tim Ford Automotive
08.2022 - 05.2023

Barista & All Rounder

ALLY & SID
12.2020 - 07.2024

Checkout Operator/Cafe Barista

New World St. Martins
12.2017 - 12.2021

Middleton Grange School

Level 3 Certificate in Automotive Engineering - Automotive Mechanics

Southern Institute Of Technology

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MIKAYLA MCMILLAN